Average Ratings 7 Ratings

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Average Ratings 0 Ratings

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Description

Software for business leaders and consultants! You can create and deploy any type or professional survey. Engage employees and teams in order to get their feedback and improve performance. Find out what customers have to say and share it with others. NPS can be used to measure customer loyalty to a brand, company, product, or service. 360-degree feedback is used to assess how leaders are perceived, identify their strengths and determine their development needs. Listen to others, brainstorm and come up with new ideas. To gain a deeper understanding about markets and potential customers, conduct research. Survey experts are available 24 hours a day to provide advice and support.

Description

Gauge, comprehend, and respond to customer insights effectively. Leverage customer experience software to streamline your surveys related to experience and loyalty. Scrutinize customer opinions and implement changes within your existing IT frameworks. Incorporate customer feedback seamlessly into your daily operations. By automating your surveys, you can gain a comprehensive view of customer experiences and take meaningful actions that add value. We simplify the process of measuring, interpreting, and responding to customer insights. Nps.today transforms lengthy questionnaires into concise, targeted questions delivered at optimal times for respondents. Utilize automated prompts throughout the customer journey with surveys that are informed by data. Integrate your customer satisfaction and loyalty surveys into all communication channels and external outreach. Benefit from insightful dashboards to pinpoint areas for enhancement and elevate customer experiences. Employ categorization or artificial intelligence to uncover avenues for improvement, while also merging additional data sources for deeper insights into customer behavior. This holistic approach ensures you remain attuned to the evolving needs of your clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Zapier
Apsis One
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Lime CRM
Mailchimp
Microsoft Dynamics 365 Business Central
Microsoft Outlook
Microsoft Power Automate
Microsoft Power BI
Pipedrive
Puzzel
Salesforce
SuperOffice CRM
Wufoo
Zendesk

Integrations

Slack
Zapier
Apsis One
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Lime CRM
Mailchimp
Microsoft Dynamics 365 Business Central
Microsoft Outlook
Microsoft Power Automate
Microsoft Power BI
Pipedrive
Puzzel
Salesforce
SuperOffice CRM
Wufoo
Zendesk

Pricing Details

$25/month
Free Trial
Free Version

Pricing Details

€137 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Spark Chart

Founded

2016

Country

Australia

Website

www.sparkchart.com

Vendor Details

Company Name

nps.today

Country

Denmark

Website

nps.today/

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

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Alternatives

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SurveyOL

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