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features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Zendesk
ActiveCampaign
Campaign Monitor
ConnectWise PSA
Fullstory
Google Sheets
Integry
Intercom
Marketo
Mixpanel
Optimizely One
Pipedrive
Quickwork
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Uxcam
Zapier
Zoho Campaigns

Integrations

Slack
Zendesk
ActiveCampaign
Campaign Monitor
ConnectWise PSA
Fullstory
Google Sheets
Integry
Intercom
Marketo
Mixpanel
Optimizely One
Pipedrive
Quickwork
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Uxcam
Zapier
Zoho Campaigns

Pricing Details

$58 per month
Free Trial
Free Version

Pricing Details

$0 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

SmileBack

Founded

2012

Country

United States

Website

www.smileback.com

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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