Average Ratings 0 Ratings
Average Ratings 8 Ratings
Description
Develop and nurture cross-channel connections to enhance customer satisfaction with an impressive 50 million transactions monthly, 10 million bot interactions, and engagement across 500 million sites and over 15 major social networks as well as five primary instant messaging platforms—creating a cohesive digital engagement experience with a customer experience (CX) focus! Our goal is to empower every organization globally to enhance customer happiness. Currently, 70 of the top 100 most valuable brands recognize us as the essential ingredient in crafting remarkable customer experiences. By facilitating millions of interactions across various non-voice channels, SimplySocial ensures exemplary customer support with complete omni-channel integration. Leveraging advanced machine learning and cutting-edge AI for both agents and customer interactions, we are pioneers in conversation management. Simplify360 enables you to efficiently dispatch responses, manage replies, and publish content across multiple messaging platforms such as WhatsApp, WeChat, Line, Viber, and SMS, making it a comprehensive solution for all your non-voice customer service needs. This innovative approach ensures that businesses can maintain strong relationships with their customers while streamlining their communication efforts.
Description
SocialPilot is a social media management platform for marketing agencies, small businesses, and in-house marketing teams. It supports 10 networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile.
Publishing & Scheduling
Schedule posts individually or in bulk via CSV, manage content in a drag-and-drop calendar, set up smart queues, repeat posts, schedule first comments, preview posts before publishing, and set UTM parameters.
AI Content Creation
Generate captions, hashtags, content variations, and repurposed posts using AI Pilot. Includes brand voice customization and multilingual content generation.
Social Inbox
Manage comments, messages, mentions, and story replies from all connected platforms in one inbox. Includes automation for auto-replies and bulk actions.
Analytics & Reporting
Track post performance, run competitor benchmarks, build custom reports, and deliver white-label PDF reports automatically to client inboxes.
Team & Client Collaboration
Assign roles, manage approvals, and give clients access to review and approve content before it goes live.
Integrations
Connects with Canva, Zapier, Slack, Google Drive, Dropbox, WordPress, Shopify, Bitly, and more. Includes MCP Server integration to manage social media directly through Claude AI.
14-day free trial available. No credit card required.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
Instagram
Yes
LinkedIn
Yes
X (Twitter)
Yes
YouTube
Yes
Bitly
No
Canva
No
ChatGPT
No
Claude Code
No
GIPHY
No
Integrations
Facebook
Yes
Instagram
Yes
LinkedIn
Yes
X (Twitter)
Yes
YouTube
Yes
Bitly
Yes
Canva
Yes
ChatGPT
Yes
Claude Code
Yes
GIPHY
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$30/month
SocialPilot offers five plans designed for different team sizes and use cases.
The Essentials plan starts at $30/month and includes 7 social media accounts, 1 user seat, and 500 AI credits. The Standard plan at $50/month includes 15 accounts, 3 user seats, 1,000 AI credits, social inbox, and team collaboration.
The Premium plan at $100/month includes 25 accounts, 6 user seats, 5,000 AI credits, white-label reports, competitor reports, and client management.
The Ultimate plan at $200/month includes 50 accounts, unlimited users, unlimited AI credits, advanced white label, and a dedicated account manager.
Enterprise plans are available with custom pricing, including API access, SSO, and dedicated onboarding support. Annual billing is available across all plans with 15% savings. Additional social media accounts can be added to any plan at $4/month per account, and additional user seats can be added on Standard and Premium plans at $5/month per user.
A 14-day free trial is available on all plans with no credit card required.
The Essentials plan starts at $30/month and includes 7 social media accounts, 1 user seat, and 500 AI credits. The Standard plan at $50/month includes 15 accounts, 3 user seats, 1,000 AI credits, social inbox, and team collaboration.
The Premium plan at $100/month includes 25 accounts, 6 user seats, 5,000 AI credits, white-label reports, competitor reports, and client management.
The Ultimate plan at $200/month includes 50 accounts, unlimited users, unlimited AI credits, advanced white label, and a dedicated account manager.
Enterprise plans are available with custom pricing, including API access, SSO, and dedicated onboarding support. Annual billing is available across all plans with 15% savings. Additional social media accounts can be added to any plan at $4/month per account, and additional user seats can be added on Standard and Premium plans at $5/month per user.
A 14-day free trial is available on all plans with no credit card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Simplify360
Founded
2009
Country
United States
Website
simplify360.com
Vendor Details
Company Name
SocialPilot
Founded
2014
Country
United States
Website
www.socialpilot.co
Product Features
Campaign Management
Channel Management
No
Contact Database
No
Email Marketing
No
Event Triggered Actions
No
Lead Management
No
Multi-Campaign
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No
Product Features
Content Marketing
Audience Targeting
No
Brand Management
No
Campaign Management
No
Categorization / Grouping
Yes
Conversion Tracking
No
Distribution Management
No
Editorial Calendar
Yes
Multi-Channel Publishing
Yes
Publish Scheduling
Yes
SEO Management
No
Social Media Management
Yes
Video Management
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
Yes
Website Analytics
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
No
White Label
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
No
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
Yes
Post Scheduling
Yes