Average Ratings 0 Ratings
Average Ratings 8 Ratings
Description
Meet Your New Customer Communications Platform
A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers.
A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat.
Platform
Multichannel Inbox
Analytics & Insights
Channels & Features:
WhatsApp Business API
Social Messaging
Outbound Messaging
Livechat
Chat widget
Teams module
Smart routing
Call deflection
Tag & label management
User management
Contact management
Description
Zoom Chat is an AI-powered team messaging platform designed to help organizations manage workplace communication, project collaboration, and business workflows. The software combines one-on-one messaging, group discussions, persistent channels, file sharing, and shared project spaces within Zoom Workplace. Its AI capabilities automatically summarize lengthy conversations, identify action items, suggest message responses, and summarize documents shared in chat. Users can create AI agents that retrieve organizational information, interact with connected applications, and complete multistep tasks through conversational instructions. Workflow automation tools support recurring activities such as sending notifications, processing requests, summarizing discussions, and coordinating tasks across business applications. Continuous meeting chat preserves conversations and shared resources before, during, and after Zoom Meetings, allowing participants to maintain a consistent communication history. Shared Spaces organizes multiple channels around projects, departments, or initiatives while providing centralized access to relevant team discussions. Zoom Chat integrates with Google Drive, Microsoft 365, Jira, Asana, Workday, and other enterprise applications for document collaboration and workflow notifications. Additional features include global search, message translation, customizable sidebars, presence indicators, external guest collaboration, and configurable notification settings.
API Access
Has API
Yes
API Access
Has API
No
Integrations
X (Twitter)
Yes
Asana
No
Constant Contact
No
Datto SaaS Protection
No
Evernote
No
GitLab
No
Heyoo.ai
No
Insocial
Yes
Jenkins
No
Jira
No
Integrations
X (Twitter)
Yes
Asana
Yes
Constant Contact
Yes
Datto SaaS Protection
Yes
Evernote
Yes
GitLab
Yes
Heyoo.ai
Yes
Insocial
No
Jenkins
Yes
Jira
Yes
Pricing Details
€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.
*Billed annually
*Billed annually
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Saysimple
Founded
2014
Country
Netherlands
Website
saysimple.com
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
www.zoom.com/en/products/team-chat/
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
Yes
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
No
Groups / Channels
Yes
Payments
Yes
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Product Features
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
No
File Sharing
Yes
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
Yes
Blogs
No
Chat/Messaging
Yes
Email Management
No
Employee Directory
Yes
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
Yes
Video Chat
Yes
Voice Chat
Yes
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes
Team Communication
Activity / News Feed
Yes
Audio Calls
Yes
Calendar Management
No
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
No
Task Management
No
Video Conferencing
Yes