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Average Ratings 2 Ratings

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Description

ReviewTrail was created to assist small and medium-sized enterprises, along with local businesses, in enhancing their online reputation effortlessly by effectively managing positive customer feedback. Initially, it was a supplementary service provided to our SEO agency clients, but we soon recognized its potential as an independent tool that could benefit a wide range of businesses. This realization led to the establishment of ReviewTrail. Given our background in digital marketing, we have a deep understanding of the obstacles that SMEs encounter, particularly regarding the significance of a strong reputation for their success and progress in the digital landscape. Welcome to ReviewTrail, your partner in improving your business's online presence. The platform is particularly suited for those businesses where the owner prioritizes operational tasks and wishes to avoid the tedious process of directly contacting and following up with each customer to request public online reviews. With ReviewTrail, your focus can remain on running your business while we handle your reputation management needs.

Description

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Airbnb Yes 
BigCommerce No 
Buy Real Media No 
Cloutly No 
Google Maps Yes 
Healthgrades Yes 
Instagram No 
Magento No 
ProvenExpert.com No 
QuickBooks Online No 
Reviewsub No 
Shopify No 
Tripadvisor Yes 
X (Twitter) No 
Yelp Yes 
Zillow Yes 
realtor.com Yes 

Integrations

Facebook Yes 
Airbnb No 
BigCommerce Yes 
Buy Real Media Yes 
Cloutly Yes 
Google Maps No 
Healthgrades No 
Instagram Yes 
Magento Yes 
ProvenExpert.com Yes 
QuickBooks Online Yes 
Reviewsub Yes 
Shopify Yes 
Tripadvisor No 
X (Twitter) Yes 
Yelp No 
Zillow No 
realtor.com No 

Pricing Details

$10 per location per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ReviewTrail

Website

reviewtrail.com

Vendor Details

Company Name

SmartCustomer

Founded

2006

Country

United States

Website

www.smartcustomer.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

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