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Description
Management and Insights for Hotels and Vacation Rentals.
Reva consolidates your reviews from various platforms, encourages more five-star ratings, and allows you to respond to all feedback from a single interface.
In addition, Reva offers comprehensive dashboards, reporting, and actionable insights concerning your reviews.
Take control of your reviews; many properties find themselves overly reliant on OTAs at present, so it’s essential to preserve all of your valuable feedback.
Although responding to guest reviews can be a labor-intensive task, it is crucial for demonstrating professionalism and fostering brand loyalty. Reva’s 'Review Reply' feature utilizes AI technology to facilitate the creation and distribution of responses directly to OTAs, allowing you to automate the process and spend more time enhancing growth and guest satisfaction.
By centralizing all your reviews, you ensure that no feedback goes unnoticed, allowing you to engage with every guest. This approach not only helps you respond effectively but also enables you to derive insights by addressing recurring themes, whether they are positive or negative. In doing so, you can continually improve your offerings and elevate the overall guest experience.
Description
Revinsta is a cloud-centric platform designed for managing hotel reputations across various accommodations such as hotels, resorts, guesthouses, vacation rentals, and hospitality groups. It consolidates guest reviews into a collaborative workspace, formulates responses in the brand’s unique voice as well as in the language of the guest, and facilitates review-response workflows through customizable automation and human oversight. Analytics on reviews categorize feedback into specific topics and draw attention to persistent concerns that may impact ratings; the ability to generate reports across multiple properties and benchmark against competitors allows teams to evaluate their performance and set priorities effectively. Additionally, the platform offers features like surveys, review widgets, downloadable reports, and a guest-feedback assistant that utilizes review and survey insights to address inquiries. Users can link their Google Business Profile for seamless synchronization of review history and response management, as well as connect to Mews to retrieve guest checkout data for soliciting post-stay reviews. The entire service is accessible online, eliminating the need for software installation, which enhances its convenience for users. This comprehensive approach ensures that hospitality professionals are well-equipped to manage their online reputation efficiently.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Business Profile
No
Mews
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Reva
Country
United States
Website
www.joinreva.com
Vendor Details
Company Name
Revinsta
Founded
2026
Country
Canada
Website
revinsta.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No