Guestara Description

Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.

The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.

It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.

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Pricing

Pricing Starts At:
$99/month
Pricing Information:
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.

Integrations

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Company Details

Company:
Guestara
Year Founded:
2024
Headquarters:
India
Website:
www.guestara.com
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Media

Play Video AI scans and verifies guest IDs for contactless check-in in about 30 seconds, auto-filling registration and syncing to the property's PMS. AI built into core workflows: ID scanning, upsell recommendations, drafted guest replies, and automated review responses, in one platform. Keyless guest entry through 50+ smart lock brands, issuing digital keys per booking and automating access from check-in to checkout. Self-service check-in on a tablet or lobby kiosk: guests scan ID, register, and get access without the front desk. Run broadcast campaigns, offers, and automated messages over WhatsApp to drive direct bookings and upsells on the channel guests use most. Combines WhatsApp, email, SMS, and social messages into one shared inbox, with assignment and a 24/7 AI chatbot handling routine guest questions.
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Product Details

Platforms
Web-Based
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Guestara Features and Options

Hospitality Property Management Software

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Guestara User Reviews

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