4.8 out of 5 stars
(2113 Ratings)
Hostaway is a unique vacation rental system that integrates with multiple channels and offers support. Hostaway is easy to use and offers property managers the flexibility of the most sophisticated solutions.
The dashboard and mobile application allow users to manage all aspects of their marketing, sales and accounting. Hostaway users are premium partners in channels like VRBO, Booking.com and Airbnb. They can also manage advanced setups and have the control and peace-of-mind that only Hostaway users have. Hostaway software was designed for teams. It makes it easy to train staff, improve business and keep them happy. Hostaway offers a booking engine, WordPress website, and both marketing tools and sales tools to manage your valuable direct bookings.
Hostaway offers a number of industry-leading PMS and Channel managers, as well as more than 40 integrated software vendors on o
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4.4 out of 5 stars
(209 Ratings)
Smoobu is an all-in-one vacation rental management software that streamlines operations through a centralized Property Management System (PMS). This powerful command center allows for the professional oversight of all short-term rental operations from a single dashboard. By utilizing a high-speed Channel Manager for real-time calendar synchronization across all major booking platforms, Smoobu ensures accurate availability, effectively preventing double bookings and protecting your reputation.
To scale your business, the Booking Engine and integrated Website Builder empower you to drive direct bookings and maximize total revenue. Hosts can further automate their workflow with a Guest Communication module that sends personalized messages and provides a digital Guest Guide for an elevated experience. With Dynamic Pricing to optimize nightly rates and detailed Statistics for performance tracking, Smoobu is the ultimate tool for managing everything—from individual apartments to boutique hotels—in one efficient, high-performance hub.
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IntuitiveStay
5.0 out of 5 stars
(1 Rating)
IntuitiveStay is a web-based guest feedback and staff performance platform for independent hospitality operators. No app. No hardware. A QR code in the room, a 60-second web form and a real-time dashboard.
Guest responses feed into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition. Low scores trigger instant red alerts. High scores route guests toward public review platforms automatically.
Direct Booking Win-Back sends personalised follow-up emails to returning guests who opt in during their stay, inviting them to book direct next time. Each email routes through a tracked link before redirecting to the property's booking page. Commission recovery is tracked per property.
Monthly anonymous staff surveys run across six sentiment areas. Composite scores only surface once five or more responses are submitted. Flight risk detection flags declining team scores before they become resignations.
Service Signature is a portable EI credential for hospitality staff built from verified guest nominations. Bronze through Platinum. The credential belongs to the staff member permanently regardless of where they work.
Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees. Built for independent operators. Not for chains.
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ClearHost
ClearHost operates as a cloud-based management solution tailored for independent hotels, resorts, boutique establishments, hostels, homestays, and multi-property groups. This comprehensive platform integrates various functions, including reservations, room assignments, guest profiles, check-in and check-out processes, housekeeping management, billing, folios, and operational reporting. Its channel management feature effectively synchronizes room rates, availability, and bookings across numerous online travel agencies, whereas a direct booking engine facilitates reservations directly through a property's own website. Guest payments and reconciliation are streamlined through payment gateway connections, and insightful analytics provide summaries of occupancy, bookings, and revenue. Additionally, a mobile interface empowers staff to monitor arrivals, adjust room statuses, respond to guest requests, and oversee daily operations seamlessly. ClearHost is specifically crafted for hotel owners, managers, front-desk personnel, and housekeeping teams, enabling them to efficiently coordinate guest experiences, online distribution, and workflows across single or multiple properties, ultimately enhancing overall operational efficiency.
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