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Description
ANIXE’S Resfinity Hotel Platform is a high-performance hotel sourcing and booking solution, built to provide an easy to use tool for managing longtail accommodation product. With Resfinity tour operators are able to efficiently increase their revenues and profit margins, using third-party hotel product from an ever-growing portfolio of selected suppliers… all under one roof, and with only one integration effort.
Resfinity Hotel is a third-party supplier aggregation and distribution company that specializes in hotel room type automated deduplication and mapping, accelerated search, response solutions, offline rate exports in different formats, offline rate and availability exports, accelerated search, and response solutions.
Resfinity Air develops and maintains custom web interfaces and booking engines to support the airline industry. Resfinity Air empowers global airlines with extensive customization options and high service uptime.
ANIXE is a tech company that focuses on providing advanced technological sales solutions to the travel, tourism, and other industries. We were created on the edge of technology and travel. We create SaaS products for the tourism industry. We help to grow digital commerce and travel.
Description
Providing an exceptional customer experience transcends merely understanding the timing of communication; it encompasses the manner in which we engage within a complex landscape of digital platforms, devices, and channels, ultimately fostering personalized connections and significant interactions. Regardless of the medium through which we interact, our dedicated customer experience team, along with state-of-the-art tools, is primed to guarantee that your customers receive the best experience possible while maintaining a consistent representation of your brand identity. Our ecosystem is fundamentally driven by data, with analytics serving as the cornerstone of every customer engagement. Consequently, our agile and context-aware platform enhances customer lifetime value effectively. By leveraging advanced machine learning and algorithmic strategies for personalization, we address various areas such as call center fraud, gaming, marketing, content intelligence, customer insights, digital concierge services, and broader engagement endeavors. Furthermore, we offer interactive drill-down dashboards, empowering clients to uncover valuable insights and engage collaboratively in an analytics environment that inspires strategic development and innovation. This comprehensive approach not only enriches the customer experience but also solidifies the foundation for sustained business growth.
API Access
Has API
API Access
Has API
Integrations
CarTrawler
Chubb
PROS Pricing
PayPal
Peakwork
RateHawk
RateTiger
SynXis
Tour Partner
Integrations
CarTrawler
Chubb
PROS Pricing
PayPal
Peakwork
RateHawk
RateTiger
SynXis
Tour Partner
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ANIXE
Founded
1997
Country
Poland
Website
www.anixe.pl/
Vendor Details
Company Name
Tavisca
Founded
2008
Country
India
Website
www.tavisca.com/platforms/#customer-experience
Product Features
Airline Reservation System
CRM
Charter Reservations
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
