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Description
Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.
Description
This application for product reviews and ratings empowers sellers to gather feedback from their customers in a highly engaging manner concerning the products they have purchased from the online store. As a robust feedback management solution, it is equipped with features that allow sellers to tune into their customers' opinions, enabling them to make necessary adjustments to product listings. This proactive approach not only fosters customer loyalty but also encourages repeat business, ultimately contributing to a steady increase in revenue. ReviewCaddy offers buyers the opportunity to leave reviews, assign ratings to products on the site, and share their experiences across social media platforms, while also showcasing visual user-generated content like photos and videos. This functionality significantly boosts the likelihood of potential customers making informed purchasing choices, while simultaneously establishing trust and a connection with the website. By facilitating a vibrant community of users, the application enhances the overall shopping experience, making it more appealing to new and returning customers alike.
API Access
Has API
API Access
Has API
Integrations
Hootsuite
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Reputology
Founded
2013
Country
United States
Website
reputology.com
Vendor Details
Company Name
V Group
Founded
1999
Country
United States
Website
www.reviewcaddy.com
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis