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Description
Refiner is a customer satisfaction tool that was specifically designed for SaaS, eCommerce, and Membership sites. Our simple and elegant survey widgets allow you to ask your customers any question they may have while they use your product. They will be able to do it on their own brand and at the right time. Refiner seamlessly integrates with your existing marketing and sales strategies. Our integrations make it possible to seamlessly sync survey results to the tools that you already use in real-time. Your CRM, email marketing automation platform or Excel. Refiner allows you to get to know your users, their needs and how you can help them reach their goals. Get started today for free and increase conversions and retention rates by obtaining better customer data.
Description
Enhance the efficiency of your entire direct and indirect sales teams—including Field Operations Specialists, in-store promoters, dealer sales teams, and pre-sales teams—by leveraging the powerful capabilities of zigihub's machine learning-driven sales CRM, which significantly improves sales performance. With a mobile CRM solution, your sales personnel can remain productive even while out in the field. In addition, zigihub offers comprehensive digital marketing services designed to elevate your online presence and generate more leads for your website. By utilizing our offshore marketing organization, you can achieve savings of 60-70% compared to competitors while still receiving superior results. Our fully integrated platform and unified data model guarantee that your information is effectively harnessed across CRM, sales automation, and marketing automation processes. We also provide predefined master data and optimal parameters to ensure your data is properly configured and immediately actionable, facilitating a seamless transition to enhanced productivity. Ultimately, this tailored approach can lead to a significant transformation in how your teams operate and achieve their targets.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Asana
Yes
Drip
Yes
Gmail
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Forms
Yes
Google Sheets
Yes
Instagram
Yes
LinkedIn
Yes
Integrations
ActiveCampaign
No
Asana
No
Drip
No
Gmail
No
Google Analytics
No
Google Calendar
No
Google Forms
No
Google Sheets
No
Instagram
No
LinkedIn
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$24 per user per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Refiner
Country
France
Website
refiner.io
Vendor Details
Company Name
Zigihub
Founded
2014
Country
India
Website
zigihub.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
No
Territory Management
No
