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ease
features
design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

Quo transforms business communications by merging phone calls, texts, and customer data into a shared, AI-driven environment. Its standout feature, Sona, acts as a virtual answering agent available 24/7 to engage callers, provide business-specific answers, and transfer conversations as needed. The platform gives businesses full oversight with unified conversation threads that consolidate every interaction across channels. Built-in CRM capabilities allow teams to manage contacts, add notes, and maintain context throughout the customer journey. Quo AI further boosts productivity with features like real-time transcription, call summaries, actionable recommendations, and AI-driven tags that automatically categorize interactions. Collaboration tools such as shared numbers, group calling, and warm transfers ensure smooth teamwork, while analytics provide managers with insight into performance trends. Customizable workflows, including scheduled messages, auto-replies, and full call flow control, give businesses flexibility to tailor communication. Backed by thousands of positive G2 reviews and trusted by over 60,000 companies, Quo is a proven solution for growing businesses that want faster, smarter, and more connected customer support.

Description

Built for both large organisations and growing businesses, the Yay.com business phone system offers a versatile and dynamic communication solution that both reduces costs and increases business flexibility. With softphone apps that work with the devices you already use, remote and hybrid working is seamless. Collaborate and connect from any location around the world and work the way you want to. Yay provides a platform for distributed workforces in the office, at home or on the go. Benefit from a host of business features including CRM integrations, IVR call menus, call queueing and more. Get started with a free trial and see how we can help your business thrive today.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Contacts
HubSpot CRM
HubSpot Customer Platform
Slack
Axis LMS
Capsule
Chatlease
Copper
Google Chrome
Intercom
Microsoft 365
Microsoft Teams
Mozilla Firefox
Pipedrive
SalesMachines.ai
Speak
Stackreaction
Trellus
Vtiger CRM
Zapier

Integrations

Google Contacts
HubSpot CRM
HubSpot Customer Platform
Slack
Axis LMS
Capsule
Chatlease
Copper
Google Chrome
Intercom
Microsoft 365
Microsoft Teams
Mozilla Firefox
Pipedrive
SalesMachines.ai
Speak
Stackreaction
Trellus
Vtiger CRM
Zapier

Pricing Details

$19 per user per month
Free Trial
Free Version

Pricing Details

$6.99 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Quo

Founded

2018

Country

United States

Website

www.quo.com

Vendor Details

Company Name

Yay.com

Founded

2014

Country

United Kingdom

Website

www.yay.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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