Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Quo transforms business communications by merging phone calls, texts, and customer data into a shared, AI-driven environment. Its standout feature, Sona, acts as a virtual answering agent available 24/7 to engage callers, provide business-specific answers, and transfer conversations as needed. The platform gives businesses full oversight with unified conversation threads that consolidate every interaction across channels. Built-in CRM capabilities allow teams to manage contacts, add notes, and maintain context throughout the customer journey. Quo AI further boosts productivity with features like real-time transcription, call summaries, actionable recommendations, and AI-driven tags that automatically categorize interactions. Collaboration tools such as shared numbers, group calling, and warm transfers ensure smooth teamwork, while analytics provide managers with insight into performance trends. Customizable workflows, including scheduled messages, auto-replies, and full call flow control, give businesses flexibility to tailor communication. Backed by thousands of positive G2 reviews and trusted by over 60,000 companies, Quo is a proven solution for growing businesses that want faster, smarter, and more connected customer support.

Description

Simplii's click-to-call functionality allows you to seamlessly transition from web browsing to making phone calls with just a single click. Once activated, any phone number displayed in your Chrome browser becomes clickable. Additionally, our Fusion extension ensures that any incoming calls to your phone will appear on any open tab in your Chrome browser. The Screen Pops feature enables you to either answer or decline calls, send text responses, and even manage call transfers or holds directly from your screen. Furthermore, you can jot down notes and contact details within the Screen Pop, and this information will be instantly saved to your contacts. When linked with an integrated Simplii CRM, all relevant data, including call history, call recordings, SMS messages, call dispositions, and notes, are recorded in real-time, synchronizing effortlessly with your CRM. Simply connect your CRM account to Fusion, and you'll see the logs being updated automatically, enhancing your workflow and communication efficiency. This integration not only streamlines your calling process but also ensures that all your interactions are meticulously documented for future reference.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Autotask PSA No 
Chatlease Yes 
Copper No 
EZLynx No 
Gong No 
Google Contacts Yes 
Microsoft Dynamics 365 No 
Odoo No 
Ontraport No 
Pipedrive No 
QuickBooks Online No 
Slack Yes 
Stackreaction Yes 
Wealthbox No 
Zapier Yes 
Zendesk No 
Zendesk Sell No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Autotask PSA Yes 
Chatlease No 
Copper Yes 
EZLynx Yes 
Gong Yes 
Google Contacts No 
Microsoft Dynamics 365 Yes 
Odoo Yes 
Ontraport Yes 
Pipedrive Yes 
QuickBooks Online Yes 
Slack No 
Stackreaction No 
Wealthbox Yes 
Zapier No 
Zendesk Yes 
Zendesk Sell Yes 

Pricing Details

$19 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Quo

Founded

2018

Country

United States

Website

www.quo.com

Vendor Details

Company Name

Simplii

Founded

2017

Country

United States

Website

www.simplii.net

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition No 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Alternatives

Alternatives

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