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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

When a client contacts the company to arrange a service, the conversation is documented either directly in the system or written down for subsequent entry. A tailored service confirmation, which includes client-specific pricing details, is then created and dispatched to the client, and it may also feature an electronic payment link if desired. A service work order is subsequently issued to all staff members who will participate in delivering the service, while the scheduled service is added to the calendar. Each day, sitters log into the system to view their assigned schedules, and at the close of the day, they log back in to mark off the visits they completed, additionally noting any discrepancies they encountered during the job. The administrator also logs in at the end of the day to confirm that all scheduled visits were successfully carried out. Reports detailing compensation can be generated in a matter of minutes for any given pay period, and client payments are systematically recorded within the system. Furthermore, any outstanding balances and credits can be seamlessly applied to the current service being offered. This streamlined approach ensures efficient tracking and management of services rendered.

Description

Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
WordPress
jQuery

Integrations

CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
WordPress
jQuery

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bluewave

Country

United States

Website

www.professionalpetsitter.com

Vendor Details

Company Name

Technosys IT Management

Country

India

Website

www.technosysmanagement.com/live_chat.php

Product Features

Pet Sitting

Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-Out
Key Management
Recurring Appointments
Scheduling
Staff Management

Product Features

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