Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

When a client contacts the company to arrange a service, the conversation is documented either directly in the system or written down for subsequent entry. A tailored service confirmation, which includes client-specific pricing details, is then created and dispatched to the client, and it may also feature an electronic payment link if desired. A service work order is subsequently issued to all staff members who will participate in delivering the service, while the scheduled service is added to the calendar. Each day, sitters log into the system to view their assigned schedules, and at the close of the day, they log back in to mark off the visits they completed, additionally noting any discrepancies they encountered during the job. The administrator also logs in at the end of the day to confirm that all scheduled visits were successfully carried out. Reports detailing compensation can be generated in a matter of minutes for any given pay period, and client payments are systematically recorded within the system. Furthermore, any outstanding balances and credits can be seamlessly applied to the current service being offered. This streamlined approach ensures efficient tracking and management of services rendered.

Description

Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CSS No 
CakePHP No 
Drupal No 
HTML No 
Joomla! No 
MySQL No 
PHP No 
Salesforce No 
Sugar Connect No 
WordPress No 
jQuery No 

Integrations

CSS Yes 
CakePHP Yes 
Drupal Yes 
HTML Yes 
Joomla! Yes 
MySQL Yes 
PHP Yes 
Salesforce Yes 
Sugar Connect Yes 
WordPress Yes 
jQuery Yes 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Bluewave

Country

United States

Website

www.professionalpetsitter.com

Vendor Details

Company Name

Technosys IT Management

Country

India

Website

www.technosysmanagement.com/live_chat.php

Product Features

Pet Sitting

Billing & Invoicing Yes 
Client Management Yes 
Credit Card Processing No 
Customer Portal No 
GPS Check-in / Check-Out No 
Key Management No 
Recurring Appointments No 
Scheduling Yes 
Staff Management Yes 

Product Features

Alternatives

Alternatives

PetSitConnect Reviews

PetSitConnect

PetSitConnect.com
Pet Sitter Plus Reviews

Pet Sitter Plus

Pet Software