Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
There’s no need for downloads, installations, or plug-ins; simply add a line of Javascript to your website, and customers can share their browsing experience with just one click. Pega Co-Browse allows you to easily highlight and direct customers to the information they require, ensuring a seamless interaction. You can request permission from the customer to control their page and provide guidance, or utilize highlighting features and visual indicators, such as arrows, to steer them effectively. Furthermore, Pega Co-Browse enables you to designate sensitive information that should be obscured using HTML elements or form fields, ensuring that all masked data remains within the customer's browser and is invisible to the representative. This solution offers a no-code approach to concealing or hiding text fields and images, allowing businesses to control what information agents can see. Moreover, Pega Co-Browse can be integrated with Pega Chat or any other chat platform, enhancing the overall customer service experience. Additionally, you have the option to incorporate chat functionalities directly within your Pega Customer Service application for greater efficiency.
Description
Rehash is an innovative low-code insurance platform specifically crafted to expedite digital transformation within the insurance sector. It provides a range of ready-to-use features, such as engaging customer journeys, advanced rule and journey engines, and adaptable web components, which empower insurers to swiftly implement direct-to-consumer models while improving customer experiences throughout the entire process from issuance to payout. The platform is designed to handle various question formats, including numeric, text, dropdowns, checkboxes, and radio buttons, which helps create well-organized questionnaires that gather essential information without overwhelming users. Rehash's robust quoting engine can function with Excel-based rate files or established APIs, streamlining the quote generation process so that customers can easily calculate their needs and obtain relevant quotes quickly. In addition, the platform includes co-browsing features along with integrated live chat and call support, ensuring users receive assistance when needed. This combination of capabilities makes Rehash an essential tool for insurers aiming to modernize their operations and foster better customer relationships.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Accenture Cloud Trade Promotion Management
Yes
Capgemini Intelligent Automation Platform
Yes
Cognizant
Yes
Microsoft Excel
No
Integrations
Accenture Cloud Trade Promotion Management
No
Capgemini Intelligent Automation Platform
No
Cognizant
No
Microsoft Excel
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Pega
Founded
1983
Country
United States
Website
www.pega.com/products/customer-service/cobrowse
Vendor Details
Company Name
QBurst
Founded
2004
Country
United States
Website
www.qburst.com/en-us/products/rehash/