Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
There’s no need for downloads, installations, or plug-ins; simply add a line of Javascript to your website, and customers can share their browsing experience with just one click. Pega Co-Browse allows you to easily highlight and direct customers to the information they require, ensuring a seamless interaction. You can request permission from the customer to control their page and provide guidance, or utilize highlighting features and visual indicators, such as arrows, to steer them effectively. Furthermore, Pega Co-Browse enables you to designate sensitive information that should be obscured using HTML elements or form fields, ensuring that all masked data remains within the customer's browser and is invisible to the representative. This solution offers a no-code approach to concealing or hiding text fields and images, allowing businesses to control what information agents can see. Moreover, Pega Co-Browse can be integrated with Pega Chat or any other chat platform, enhancing the overall customer service experience. Additionally, you have the option to incorporate chat functionalities directly within your Pega Customer Service application for greater efficiency.
Description
Pyze is the market leader in low-code analytics. It gives organizations the ability understand the business impact on applications across multiple platforms, including web, mobile, chat, and chat. Pyze has key partnerships with top low-code platforms like Appian, Outsystems, and Pega. Product owners can increase app effectiveness by using data from key features such as dynamic conversion funnels and automated segmentation.
API Access
Has API
No
API Access
Has API
No
Integrations
Accenture Cloud Trade Promotion Management
Yes
Appian
No
Appian Workforce Safety
No
Capgemini Intelligent Automation Platform
Yes
Cognizant
Yes
OutSystems
No
Pega Platform
No
Salesforce Agentforce Marketing
No
Integrations
Accenture Cloud Trade Promotion Management
No
Appian
Yes
Appian Workforce Safety
Yes
Capgemini Intelligent Automation Platform
No
Cognizant
No
OutSystems
Yes
Pega Platform
Yes
Salesforce Agentforce Marketing
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
We offer a enterprise pricing.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pega
Founded
1983
Country
United States
Website
www.pega.com/products/customer-service/cobrowse
Vendor Details
Company Name
Pyze
Country
United States
Website
pyze.com
Product Features
Product Features
Low-Code Development
AI-Assisted Development
Yes
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
Yes
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
Yes
Mobile App Analytics
A/B Testing
No
Channel Attribution
Yes
Cohort Analysis
Yes
Funnel Analysis
Yes
In-App Events Tracking
Yes
Push Notifications
Yes
Retention Tracking
Yes
Revenue Tracking
No
Uninstall Tracking
No
No-Code Development
AI-Assisted Development
Yes
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
Yes
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
Yes