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Average Ratings 0 Ratings
Description
There’s no need for downloads, installations, or plug-ins; simply add a line of Javascript to your website, and customers can share their browsing experience with just one click. Pega Co-Browse allows you to easily highlight and direct customers to the information they require, ensuring a seamless interaction. You can request permission from the customer to control their page and provide guidance, or utilize highlighting features and visual indicators, such as arrows, to steer them effectively. Furthermore, Pega Co-Browse enables you to designate sensitive information that should be obscured using HTML elements or form fields, ensuring that all masked data remains within the customer's browser and is invisible to the representative. This solution offers a no-code approach to concealing or hiding text fields and images, allowing businesses to control what information agents can see. Moreover, Pega Co-Browse can be integrated with Pega Chat or any other chat platform, enhancing the overall customer service experience. Additionally, you have the option to incorporate chat functionalities directly within your Pega Customer Service application for greater efficiency.
Description
Pega’s underwriting application aims to enhance the quality and consistency of underwriting for carriers while also lowering operational costs and seizing emerging market opportunities. By utilizing smart processes, the application allows carriers to scale operations efficiently, thereby boosting productivity and fostering better collaboration among underwriters. The solution enables the automation of underwriting tasks in line with established guidelines and effectively connects various functional areas through comprehensive case management, ensuring security and accountability. To maintain profitable growth, it is crucial for commercial lines carriers to have an underwriting framework that can swiftly adapt to market fluctuations and enhance operational outcomes. Pega's underwriting solutions are crafted to assist carriers in achieving these goals while also streamlining their existing capabilities and modernizing their technological infrastructure. With Pega, carriers can not only enhance their operational effectiveness but also position themselves to better meet future challenges in the insurance landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Accenture Cloud Trade Promotion Management
Yes
Capgemini Intelligent Automation Platform
Yes
Cognizant
Yes
Integrations
Accenture Cloud Trade Promotion Management
No
Capgemini Intelligent Automation Platform
No
Cognizant
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Pega
Founded
1983
Country
United States
Website
www.pega.com/products/customer-service/cobrowse
Vendor Details
Company Name
Pegasystems
Founded
1983
Country
United States
Website
www.pega.com/insights/resources/pega-underwriting-insurance
Product Features
Product Features
Commercial Insurance
Billing & Invoicing
No
Broker / Agent Portal
No
Claims Management
No
Commission Management
No
Customer Portal
No
Document Management
No
Insurance Rating
Yes
Policy Management
No
Quote Management
Yes
Reinsurance Administration
No
Risk Assessment
Yes
Underwriting Management
Yes