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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

There’s no need for downloads, installations, or plug-ins; simply add a line of Javascript to your website, and customers can share their browsing experience with just one click. Pega Co-Browse allows you to easily highlight and direct customers to the information they require, ensuring a seamless interaction. You can request permission from the customer to control their page and provide guidance, or utilize highlighting features and visual indicators, such as arrows, to steer them effectively. Furthermore, Pega Co-Browse enables you to designate sensitive information that should be obscured using HTML elements or form fields, ensuring that all masked data remains within the customer's browser and is invisible to the representative. This solution offers a no-code approach to concealing or hiding text fields and images, allowing businesses to control what information agents can see. Moreover, Pega Co-Browse can be integrated with Pega Chat or any other chat platform, enhancing the overall customer service experience. Additionally, you have the option to incorporate chat functionalities directly within your Pega Customer Service application for greater efficiency.

Description

Pega’s underwriting application aims to enhance the quality and consistency of underwriting for carriers while also lowering operational costs and seizing emerging market opportunities. By utilizing smart processes, the application allows carriers to scale operations efficiently, thereby boosting productivity and fostering better collaboration among underwriters. The solution enables the automation of underwriting tasks in line with established guidelines and effectively connects various functional areas through comprehensive case management, ensuring security and accountability. To maintain profitable growth, it is crucial for commercial lines carriers to have an underwriting framework that can swiftly adapt to market fluctuations and enhance operational outcomes. Pega's underwriting solutions are crafted to assist carriers in achieving these goals while also streamlining their existing capabilities and modernizing their technological infrastructure. With Pega, carriers can not only enhance their operational effectiveness but also position themselves to better meet future challenges in the insurance landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management Yes 
Capgemini Intelligent Automation Platform Yes 
Cognizant Yes 

Integrations

Accenture Cloud Trade Promotion Management No 
Capgemini Intelligent Automation Platform No 
Cognizant No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Pega

Founded

1983

Country

United States

Website

www.pega.com/products/customer-service/cobrowse

Vendor Details

Company Name

Pegasystems

Founded

1983

Country

United States

Website

www.pega.com/insights/resources/pega-underwriting-insurance

Product Features

Product Features

Commercial Insurance

Billing & Invoicing No 
Broker / Agent Portal No 
Claims Management No 
Commission Management No 
Customer Portal No 
Document Management No 
Insurance Rating Yes 
Policy Management No 
Quote Management Yes 
Reinsurance Administration No 
Risk Assessment Yes 
Underwriting Management Yes 

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