Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The experts at PRSONAS™ by nuMedia will help you build a digital workforce that is tailored to your brand and company's needs and easily integrates with your existing software. Imagine your fully customized digital personality interacting with your customers, automating tasks, analyzing, and delivering insights ensuring you provide your customers with superior engagement! The PRSONAS™ digital experience is a touchless engagement that uses natural conversation and expressions to engage your customers 24/7/365. Your custom brand ambassador will set you apart from your competitors, and help you build brand intimacy. Let us work with you to reduce onboarding and operating costs, and keep your existing human staff productive and happy handling high-value tasks.
Description
Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Accela
No
CentralSquare Records
No
IMSpost
No
Infor CRM
No
POSSE
No
Trimble Cityworks
No
Tyler Corrections
No
VuSpex
No
Integrations
Accela
Yes
CentralSquare Records
Yes
IMSpost
Yes
Infor CRM
Yes
POSSE
Yes
Trimble Cityworks
Yes
Tyler Corrections
Yes
VuSpex
Yes
Pricing Details
Varies
Pricing varies
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
PRSONAS by nuMedia Innovations
Founded
1999
Country
United States
Website
www.prsonas.com
Vendor Details
Company Name
Selectron Technologies
Country
United States
Website
www.selectrontechnologies.com/relay/
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
No
ID Scan
Yes
Pre-Registration
No
Registration Management
No
Self Check-in
Yes
Visitor Tracking
No
Watch List
No
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No