Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.
Description
Oracle Roving Edge Infrastructure enhances the implementation of cloud workloads beyond traditional data centers. With ruggedized Oracle Roving Edge Devices (Oracle REDs), users can access cloud computing and storage solutions directly at the network's edge and in remote areas, facilitating quicker data processing right at the source and allowing for swifter data insights. Users can synchronize existing Oracle Cloud Infrastructure (OCI) virtual machines (VMs) and object storage with these devices through the same portal and tenancy tools available in public regions. Both public and private sector clients have the flexibility to deploy OCI services outside of Oracle Cloud Regions and Dedicated Region Cloud@Customer. This setup allows field operations teams to experience significantly reduced latency for cloud applications that are sensitive to delays, thus eliminating the need for multiple network hops to access remote services. Furthermore, these compact and portable server nodes extend Oracle Cloud Infrastructure capabilities to even the most isolated locations, maintaining functionality even during complete disconnection. By leveraging this innovative approach, organizations can ensure robust performance and reliability in challenging environments.
API Access
Has API
No
API Access
Has API
No
Integrations
ATSTimeWork OnDemand
Yes
Blings
Yes
Celaton inSTREAM
Yes
Higher Logic Vanilla
Yes
MicroStack
Yes
MySQL Workbench
Yes
OnScreen
Yes
Oracle Advertising
Yes
Oracle Big Data Preparation
Yes
Oracle Intelligent Advisor
Yes
Integrations
ATSTimeWork OnDemand
No
Blings
No
Celaton inSTREAM
No
Higher Logic Vanilla
No
MicroStack
No
MySQL Workbench
No
OnScreen
No
Oracle Advertising
No
Oracle Big Data Preparation
No
Oracle Intelligent Advisor
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/platform/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cloud/roving-edge-infrastructure/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Workload Automation
Alerts / Notifications
No
Audit Trails
No
Business Process Management
No
Cross-Platform Scheduling
No
Dashboard
No
Data Analysis / Visualization
No
Event-Triggers
No
Load Balancing
No
Resource-Based Scheduling
No
Robotic Process Automation (RPA)
No
Workflow Foundation Support
No