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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle Roving Edge Infrastructure enhances the implementation of cloud workloads beyond traditional data centers. With ruggedized Oracle Roving Edge Devices (Oracle REDs), users can access cloud computing and storage solutions directly at the network's edge and in remote areas, facilitating quicker data processing right at the source and allowing for swifter data insights. Users can synchronize existing Oracle Cloud Infrastructure (OCI) virtual machines (VMs) and object storage with these devices through the same portal and tenancy tools available in public regions. Both public and private sector clients have the flexibility to deploy OCI services outside of Oracle Cloud Regions and Dedicated Region Cloud@Customer. This setup allows field operations teams to experience significantly reduced latency for cloud applications that are sensitive to delays, thus eliminating the need for multiple network hops to access remote services. Furthermore, these compact and portable server nodes extend Oracle Cloud Infrastructure capabilities to even the most isolated locations, maintaining functionality even during complete disconnection. By leveraging this innovative approach, organizations can ensure robust performance and reliability in challenging environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ATSTimeWork OnDemand Yes 
Blings Yes 
Celaton inSTREAM Yes 
Higher Logic Vanilla Yes 
MicroStack Yes 
MySQL Workbench Yes 
OnScreen Yes 
Oracle Advertising Yes 
Oracle Big Data Preparation Yes 
Oracle Intelligent Advisor Yes 
Oracle Responsys Yes 
Oracle Service Yes 
Oracle Siebel CRM Yes 
Oracle Subscription Management Yes 
Oracle Visual Builder Yes 
Skovik Yes 
SmartShare Yes 
WorkRails Yes 
appyReward Yes 

Integrations

ATSTimeWork OnDemand No 
Blings No 
Celaton inSTREAM No 
Higher Logic Vanilla No 
MicroStack No 
MySQL Workbench No 
OnScreen No 
Oracle Advertising No 
Oracle Big Data Preparation No 
Oracle Intelligent Advisor No 
Oracle Responsys No 
Oracle Service No 
Oracle Siebel CRM No 
Oracle Subscription Management No 
Oracle Visual Builder No 
Skovik No 
SmartShare No 
WorkRails No 
appyReward No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cloud/roving-edge-infrastructure/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Workload Automation

Alerts / Notifications No 
Audit Trails No 
Business Process Management No 
Cross-Platform Scheduling No 
Dashboard No 
Data Analysis / Visualization No 
Event-Triggers No 
Load Balancing No 
Resource-Based Scheduling No 
Robotic Process Automation (RPA) No 
Workflow Foundation Support No 

Alternatives

Alternatives

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