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Average Ratings 2 Ratings

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ease
features
design
support

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle's PeopleSoft applications are specifically crafted to meet intricate business needs, offering a wide range of solutions tailored for various industries, which helps organizations enhance productivity, boost business performance, and reduce overall ownership costs. Meanwhile, Oracle Cloud Infrastructure caters to enterprises in search of elevated performance, cost efficiency, and smoother transitions to the cloud for their applications. There are several compelling reasons why customers prefer Oracle Cloud Infrastructure over AWS: they can access cloud services either in the public cloud or within their own facilities through Oracle Dedicated Region Cloud@Customer, and they have the flexibility to migrate and operate any workload seamlessly on Oracle Cloud, whether it involves Oracle databases, applications, VMware, or bare metal servers. Furthermore, customers benefit from the ability to implement robust security measures and automation, which effectively mitigates the risk of misconfiguration and ensures adherence to security best practices. In addition, Oracle’s commitment to continuous innovation means that customers can always expect to receive the latest enhancements and features to support their evolving business needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Hyland IDP
Ikigai
Oracle University
Airbyte
AuthN by IDEE
BOSCO
CaseXellence
ClockVIEW
Clonetab
Direct Commerce
FMS:Workplace
FleetWave
Hyland RPA
JobRunner
Oracle Knowledge Management
Oracle MyLearn
Planview Daptiv
Punchout Catalogs
Qooper

Integrations

Hyland IDP
Ikigai
Oracle University
Airbyte
AuthN by IDEE
BOSCO
CaseXellence
ClockVIEW
Clonetab
Direct Commerce
FMS:Workplace
FleetWave
Hyland RPA
JobRunner
Oracle Knowledge Management
Oracle MyLearn
Planview Daptiv
Punchout Catalogs
Qooper

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/applications/peoplesoft/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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