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support

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Average Ratings 2 Ratings

Total
ease
features
design
support
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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amplitude
BOSCO
Campaign Monitor
Dataddo
Facebook Messenger
GetResponse
Kixie PowerCall & SMS
Mailchimp
NeverBounce
Okta
Opensense
Plecto
WhatsApp
Zapier
Zendesk
Zendesk Explore
Zendesk Gather
Zendesk Sell
Zendesk Sunshine
Zendesk Talk

Integrations

Amplitude
BOSCO
Campaign Monitor
Dataddo
Facebook Messenger
GetResponse
Kixie PowerCall & SMS
Mailchimp
NeverBounce
Okta
Opensense
Plecto
WhatsApp
Zapier
Zendesk
Zendesk Explore
Zendesk Gather
Zendesk Sell
Zendesk Sunshine
Zendesk Talk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$153 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Optiwe

Country

United States

Website

optiwe.com

Vendor Details

Company Name

Zendesk

Country

United States

Website

www.zendesk.com/connect

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Alternatives

Alternatives

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