Personetics Assist Description
Assist, an AI-driven chatbot solution, empowers customers with personalized and context-aware support resources. Personetics Assist, the only digital self-service platform specifically designed for the financial industry, is unique. The solution is available today at top financial institutions and provides personalized service and assistance to tens or millions of customers. Assist is rewarded with higher operational efficiency and customer satisfaction, Net Promoter Scores, and some the most prestigious industry awards. Assist is a single solution that can easily be used across all channels of customer interaction - from the bank’s website and mobile app to popular messaging platforms like Facebook Messenger and personal assistants such as Amazon's Alexa.
Personetics Assist Alternatives
DeepConverse
Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance.
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Freshchat
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels
-Best-in-class AI chatbots that focus on intent and engagement
-Proactive messaging using hyper-targeted rich media campaigns
-Intelligent load balancing and auto-routing capabilities
-Seamless integrations via a rapidly growing app marketplace and custom APIs
-Highly resilient architecture built on AWS and certified with industry compliances
Languages supported:
Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,
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Abe.ai
Artificial intelligence to improve your customers' digital banking experience Abe.ai provides financial institutions with the ultimate solution. It delivers pre-built, white label Virtual Financial Assistants and a Conversational AI Platform that allow them to engage customers in their preferred language and channels. Financial wellness for customers and operational efficiency for banks. Artificial Intelligence (AI) is transforming digital banking. A Virtual Financial Assistant (VFA), which uses data to support financial wellness, is available to consumers. Financial institutions also gain greater operational efficiency, more data on customers, as well as a better user experience. Abe.ai technology was specifically designed for technology in banks, credit Unions, and wealth managers. Personalized data models enable better language understanding. Talk naturally as if speaking to a bank teller.
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Kore.ai
Kore's AI first virtual assistants streamline and automate the customer journey via voice and digital channels. They can respond to complex questions with high accuracy and deflect them. SmartAssist is an AI-first customer experience platform. It automates inbound calls and digital interactions to increase containment and improve Net Promoter Score (NPS). BankAssist is an intelligent virtual assistant that delivers personalized, conversational banking experiences across a variety of digital and voice channels. The Kore 'no code' platform and solutions combine an AI-first conversational interface with digital UI. The platform allows enterprises to design, build, test, deploy, and maintain AI-powered virtual assistants, process advisors, and digital apps in less than 30 days. Kore's vertical and horizontal solutions are highly customizable, domain-trained, and easily deployable on a variety of digital and voice channels.
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Integrations
Company Details
Company:
Personetics
Year Founded:
2011
Headquarters:
United States
Website:
personetics.com/assist/
Media
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Product Details
Platforms
SaaS
Type of Training
Live Online
Webinars
Videos
Customer Support
Phone Support
Online
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