Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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Siri
Apple Intelligence and Siri AI are Apple’s next-generation AI features built to make everyday tasks more personalized, intuitive, and private. Siri AI expands Apple’s voice assistant into a conversational AI assistant that can answer questions, understand user context, and take action across supported apps. Users can ask Siri to find photos, locate emails, create reminders, edit messages, add songs to playlists, and provide detailed answers using broader world knowledge. Visual Intelligence allows users to search, identify, and act on objects, text, images, and screen content using the camera, screenshots, Apple Pencil, or Apple Vision Pro. Apple Intelligence also supports advanced photo editing tools such as Clean Up, Extend, Spatial Reframing, Image Playground, and Image Wand. Communication features include Write with Siri, proofreading, call context, Live Translation, and smart suggestions in Messages and Mail. Productivity tools help users organize Safari tabs, monitor web pages, update weak passwords, create shortcuts from descriptions, and add calendar events naturally. Apple’s privacy-first design uses on-device intelligence whenever possible and Private Cloud Compute for more complex tasks without storing user data. With deep integration across Apple hardware and software, Apple Intelligence helps users create, communicate, organize, and automate more efficiently.
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Amazon Lex
Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.
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