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Description
Customer Communications Enterprise offers the flexibility and user-friendly interface that empower business users across your organization to connect various departments and data streams, ensuring a unified communication approach with customers throughout their journey. Every company, whether operating in the Business-to-Consumer or Business-to-Business sectors, produces a multitude of essential documents daily, ranging from hundreds to potentially thousands. However, it has become apparent that your current in-house output system can no longer keep pace with your evolving requirements. As you navigate your Digital Transformation, the urgency to adapt to new demands has intensified, leaving you with the stark realization that change is imperative for survival. OpenText™ Communications Center Enterprise is positioned to facilitate this transformation and enhance your business practices. By better utilizing existing IT and Enterprise Resource Planning assets, you will see a notable enhancement in communication effectiveness across your organization. This will lead to a significant improvement in overall efficiency and output capacity, allowing your enterprise to thrive in a competitive landscape. The time to embrace this evolution is now, and with the right tools, your business can achieve remarkable growth.
Description
Payemoji is a Conversational Commerce Service that we cofounded in 2021.
We solve the problem that businesses today struggle to effectively engage their customers e.g. SMS = Fraud; Email = Junk; Voice = Calls Screened; Apps = Download/Muted Notifications.
WhatsApp Business Messaging Apps is our solution to help businesses engage with customers in a personalized, interactive and secure way.
We sell our services to Enterprises based on three main use-cases where we automate any customer journey by integrating IT systems.
• Personalized, interactive and secure notifications: Complementing SMS and Email notifications, i.e. business tick vs. spam & fraud.
• Conversational Sales: Open a dialogue with your customer by opening an email with 98% open rates, 45-60% click through rate and 4X conversion.
• Conversational Support: Support your customers wherever they chat with friends and other customers. No more waiting for a webchat
API Access
Has API
API Access
Has API
Integrations
Catalyst by Zoho
Facebook Messenger
GoTo
Instagram
Microsoft Power Automate
Salesforce
ServiceNow
WhatsApp
Zapier
Integrations
Catalyst by Zoho
Facebook Messenger
GoTo
Instagram
Microsoft Power Automate
Salesforce
ServiceNow
WhatsApp
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15 per user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-streamserve
Vendor Details
Company Name
Payemoji
Founded
2021
Country
Ireland
Website
www.payemoji.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Mobile Marketing
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
