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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Delighted
Formsite
G2
Google Business Profile
Google Chrome
Google Sheets
Intercom
Jotform
Pendo
Prodoscore
Retently
SatisMeter
Slack
Tripadvisor
TrustRadius
Typeform
Wufoo
Zapier

Integrations

Active Directory
Delighted
Formsite
G2
Google Business Profile
Google Chrome
Google Sheets
Intercom
Jotform
Pendo
Prodoscore
Retently
SatisMeter
Slack
Tripadvisor
TrustRadius
Typeform
Wufoo
Zapier

Pricing Details

$10.00/month/user
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Nextiva

Founded

2008

Country

United States

Website

www.nextiva.com/products/customer-service-crm.html

Vendor Details

Company Name

Product Insight

Founded

2017

Country

United Kingdom

Website

prodsight.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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