Nextiva CRM Description

Turn prospects into customers, and customers into friends. All this is possible with Nextiva CRM, a powerful platform. All your communication channels can be managed in one place, Nextiva CRM. All communication channels are integrated: phone, email, SMS and chat. Only sales management tool that connects you directly with all your communication channels. Customer Service Management should be in the same place to deliver an exceptional experience. Analytics and tools that give you a complete view of each customer for your entire organization, from the frontline to senior management, are available. Everything is on one platform, which allows you to streamline your customer relations processes. Customer service interactions are more efficient, consistent, strategic, and more profitable. It is also cheaper.

Pricing

Pricing Starts At:
$10.00/month/user
Free Trial:
Yes

Integrations

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Company Details

Company:
Nextiva
Year Founded:
2008
Headquarters:
United States
Website:
www.nextiva.com/products/customer-service-crm.html

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
24/7 Live Support
Online

Nextiva CRM Features and Options

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Nextiva CRM Lists