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Average Ratings 1 Rating
API Access
Has API
API Access
Has API
Integrations
NICE CXone
Amazon Connect
Dropbox
Five9
Genesys Cloud
Google Chrome
Google Drive
Kustomer
Mozilla Firefox
Salesforce Service Cloud
Integrations
NICE CXone
Amazon Connect
Dropbox
Five9
Genesys Cloud
Google Chrome
Google Drive
Kustomer
Mozilla Firefox
Salesforce Service Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30/mo
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
NICE
Country
United States
Website
www.nice.com/products/digital-self-service/knowledge-management
Vendor Details
Company Name
Shelf.io
Founded
2015
Country
United States
Website
www.shelf.io
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal