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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Reduce the complexity so you can concentrate on the important things. You can reduce administration costs, increase productivity, and profitability to take your business to the next level. NewBook is serious about security. NewBook is serious about security. Our bank-level security standards, daily backups, and local data centers ensure that your data is safe and accessible when you need it. It's easy to contact support. Our friendly support team is available by phone or email to assist you. NewBook's intuitive platform allows for seamless integrations that make it easy to manage all aspects of your business. To make informed decisions faster, connect third-party software. NewBook offers several reports that will help you monitor the performance of your staff. You can view the number and status of cancellations by each staff member over a given period, as well as statistics on task completion, tariff overrides, and other information. It's easy to recognize and reward your team.

Description

Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Facebook Messenger
Google Business Messages
Instagram
Telegram
WhatsApp

Integrations

Facebook
Facebook Messenger
Google Business Messages
Instagram
Telegram
WhatsApp

Pricing Details

$99 per user, per month
Free Trial
Free Version

Pricing Details

€79 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NewBook

Founded

2010

Country

United States

Website

www.newbook.cloud

Vendor Details

Company Name

Superchat

Founded

2020

Country

Germany

Website

www.superchat.de/

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

STAY Reviews

STAY

Stay App
Live Assist for Microsoft Dynamics 365 Reviews

Live Assist for Microsoft Dynamics 365

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