Superchat Description

Reach all your customers via all channels, get more ratings, and communicate quickly and easily. All this via one platform. The old contact form is no longer relevant. Superchat webchat allows you to establish a direct line with your customers. Your website makes it easy for potential customers and clients to reach you. Reviews are a great way to build trust in your business. Superchat allows you to remind your customers to rate you by text - all from one email. Our servers are in Frankfurt and the software itself was developed in Berlin. Our team is available 24/7 and will be there to assist you throughout the implementation and beyond. Your data is secure. Our servers are protected multiple times with encryption and backups are made frequently.

Pricing

Pricing Starts At:
€79 per month
Pricing Information:
Billed annually

Integrations

API:
Yes, Superchat has an API

Reviews

Total
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features
design
support

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Company Details

Company:
Superchat
Year Founded:
2020
Headquarters:
Germany
Website:
www.superchat.de/

Media

Superchat Screenshot 1
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Product Details

Platforms
iPhone
iPad
Android
Type of Training
Documentation
Customer Support
Phone Support
24/7 Live Support
Online

Superchat Features and Options

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label