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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Imagine being able to access your contacts seamlessly from any device at your convenience. Instantly find your clients by their profiles to make calls, send WhatsApp messages, emails, or SMS, visit their websites, or navigate using Google Maps, all from wherever you are, whenever you need to. This includes a variety of contacts such as clients, suppliers, sellers, creditors, debtors, employees, branches, shipping agencies, and banks. Additionally, you can manage your appointments and meetings within a planner that offers monthly, weekly, daily, and agenda list views. For each event, you can record important details such as the title, description, color coding, participants, location, website, and attach relevant files. The platform also allows you to save links or codes for joining online meetings on platforms like Google Meet, Microsoft Teams, or Zoom, and offers a user-friendly drag-and-drop interface for event management. Furthermore, you can organize and save important documents related to each contact, such as contracts, offers, and reports, ensuring that everything is easily accessible. Your data is securely stored in the cloud, allowing for instant availability whenever you need it. Finally, the multi-device feature ensures that you can access your information from any device, whether it be a computer, tablet, or smartphone, making it a truly versatile solution for all your contact management needs.

Description

Establish your contact center with the robust TASKE Contact software, a versatile solution for managing call operations. Across the globe, countless supervisors in contact and call centers depend on TASKE Contact to effectively oversee their teams, achieve and maintain service standards, and access critical management insights regarding all call-related activities. The software features real-time ACD monitoring along with comprehensive historical reporting, making it an essential tool for any contact center. Additionally, it provides a user-friendly web portal that offers immediate access to live data and includes TASKE's sophisticated Visualizer tool for thorough search capabilities. By utilizing these solutions, organizations gain valuable insights that can significantly enhance service levels and bolster customer retention efforts. TASKE empowers users to track all types of call activity—whether inbound, outbound, or internal—while also helping to evaluate and elevate agent performance, quickly adapt to fluctuations in call volume and staffing availability, and effectively manage operational costs. With TASKE, businesses are better equipped to navigate the complexities of modern contact center demands.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

My Contacts Cloud

Founded

1994

Country

Spain

Website

mycontacts.cloud/

Vendor Details

Company Name

TASKE Technology

Website

www.taske.com

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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