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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The team chat tool and inbox that allows teams to collaborate on email, SMS, WhatsApp and Twitter. The inbox was redesigned with business-first collaboration in mind. Missive allows teams to focus on their business growth. Everything you need to do the job. The Team Inbox provides a powerful workflow setting to manage your shared accounts and addresses.

Description

Plumm is a shared inbox that stores all your customer support emails and live chat conversations. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

All-in-One Messenger
ChargeDesk
Desktop.com
Dropbox
Facebook Messenger
FullContact
Google Drive
Google Workspace
HubSpot Operations Hub
Microsoft 365
Microsoft OneDrive
Motileo
OutboundEngine
Quickwork
Rambox
Shift
Shopify
Stackreaction
Twilio
WhatsApp

Integrations

All-in-One Messenger
ChargeDesk
Desktop.com
Dropbox
Facebook Messenger
FullContact
Google Drive
Google Workspace
HubSpot Operations Hub
Microsoft 365
Microsoft OneDrive
Motileo
OutboundEngine
Quickwork
Rambox
Shift
Shopify
Stackreaction
Twilio
WhatsApp

Pricing Details

$10 per user per month
Free Trial
Free Version

Pricing Details

$7 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Missive

Founded

2015

Country

Canada

Website

missiveapp.com

Vendor Details

Company Name

Plumm

Founded

2019

Country

Poland

Website

www.plummapp.com

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Product Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Alternatives

Alternatives

LiveAgent Reviews

LiveAgent

Quality Unit