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Average Ratings 4 Ratings

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support

Description

MessageDesk enables seamless communication for you and your team with contacts, customers, and clients, facilitating appointments, scheduling, payments, alerts, and daily tasks. Are you prepared to enhance your daily operations? Discover how utilizing business text messaging can help you initiate and sustain more dialogues, efficiently fill your schedule, and ensure timely payments. You can send and receive both SMS and MMS messages for a variety of purposes, ranging from individual chats to large-scale SMS marketing campaigns. Easily set up a new 10-digit phone number complete with a local area code or activate text messaging on your existing business line. By utilizing contact groups and web forms, you can initiate and oversee more conversations effortlessly. Quickly add contacts to form groups or use advanced filtering to automatically categorize contacts based on their details. Expand your contact list and initiate additional conversations with web forms that generate bookings, referrals, and appointments, ultimately leading to improved business outcomes. This versatile platform adapts to your needs, ensuring that you stay connected and organized in a fast-paced environment.

Description

Text Request is a business messaging platform that ignites customer engagement. We have created simple-to-use messaging solutions for your everyday communication issues. This allows you to cut through the noise and connect with customers wherever you are. Text Request can scale with you from one person to managing a few conversations to thousands of employees sending millions in messages to custom solutions built on the API. Our website provides information about how we can help busy business leaders with conversational messaging and customer engagement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Zapier Yes 
Axis LMS No 
Clio No 
Constant Contact No 
Constant Contact Lead Gen & CRM No 
FranConnect No 
Freedom Merchants Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
Mindbody No 
Nekton.ai Yes 
Pipedrive No 
QuickBooks Online Advanced Yes 
Shift4Shop No 
Sugar Connect No 
Xero Yes 

Integrations

QuickBooks Online Yes 
Zapier Yes 
Axis LMS Yes 
Clio Yes 
Constant Contact Yes 
Constant Contact Lead Gen & CRM Yes 
FranConnect Yes 
Freedom Merchants No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
Mindbody Yes 
Nekton.ai No 
Pipedrive Yes 
QuickBooks Online Advanced No 
Shift4Shop Yes 
Sugar Connect Yes 
Xero No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Pricing Details

$59 per month
All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alderwood Labs

Founded

2018

Country

United States

Website

messagedesk.com

Vendor Details

Company Name

Text Request

Founded

2014

Country

United States

Website

www.textrequest.com

Product Features

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments Yes 
Recurring Appointments No 
Room Booking Management No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management No 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging Yes 
Employee Directory No 
Event Calendar No 
File Sharing Yes 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Mobile Marketing

Channel Attribution Yes 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging Yes 
Text-to-Win No 

Political Campaign

Campaign Analysis Yes 
Conservative No 
Contact Management No 
Contribution Tracking No 
Demographic Data No 
Donor Targeting No 
Email Marketing No 
Event Calendar No 
Fundraising Management No 
Mapping No 
Non-Partisan Yes 
Online Payment Processing Yes 
Progressive No 
Staff Management No 
Volunteer Management No 
Voter Database No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

Falkon SMS Reviews

Falkon SMS

Falkon Systems