Average Ratings 0 Ratings
Average Ratings 13 Ratings
Description
Connecting with others has never been more accessible, yet in today's hyper-connected environment, many relationships remain surface-level and transactional, making it harder to forge deeper emotional bonds. To effectively meet the evolving needs of customers and foster these essential connections, businesses require valuable insights that can drive immediate responses. Maru Group stands out as an innovative, technology-driven global insights firm that provides a versatile approach to market research. Our services empower you to engage meaningfully with your customers and make data-informed business choices. We leverage proprietary technology, extensive industry knowledge, and collaboration with top research professionals from various regions. Through our advanced technology platform, Maru/HUB, we offer reliable data samples, on-demand research, and specialized advisory services tailored to your industry, ensuring you stay ahead in understanding your audience. Our commitment to delivering actionable insights helps not just in understanding customer preferences but also in nurturing lasting relationships.
Description
SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration.
System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.
API Access
Has API
API Access
Has API
Integrations
Dropbox
FreshMail
Google Analytics
LiveChat
Mailchimp
SALESmanago
Salesforce
Slack
Stackreaction
Zendesk
Integrations
Dropbox
FreshMail
Google Analytics
LiveChat
Mailchimp
SALESmanago
Salesforce
Slack
Stackreaction
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Maru Group
Founded
2016
Country
Canada
Website
www.marugroup.net
Vendor Details
Company Name
SurveyLab
Founded
2009
Country
Poland
Website
www.surveylab.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Polling
Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video
Pre-employment Testing
Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video