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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

MagicMail stands out as the premier carrier-grade email solution tailored for the ISP, Telco, and Cable sectors across North America. What sets us apart? We are dedicated to "Making Email Simple Again!" Choose a reliable partner and invest in an email platform designed specifically for your industry needs. Our competitive pricing model stands out in the market, allowing us to reduce your email provision costs, minimize support expenses, and foster stronger customer loyalty. With round-the-clock support, substantial investment in research and development, and a highly skilled team of engineers who grasp the nuances of your business, we ensure email remains a critical service. Email is not just another service; it is the cornerstone of customer communication, with an astounding 2.5 million emails dispatched every second globally. Your clientele deserves excellence in email services, which is why we emphasize its importance as one of the most engaging and retention-driving offerings you can provide. By facilitating email use among your customers, you not only decrease churn rates but also gain invaluable marketing benefits at no extra cost.

Description

eGain Mail stands out as a premier web-based solution for managing customer service emails, enabling organizations to efficiently handle substantial amounts of incoming emails and web forms. By ensuring that each customer inquiry is addressed quickly and with professionalism, your business can set itself apart from the competition through outstanding customer service. This proactive approach not only enhances customer satisfaction but also builds a strong reputation in the marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

eGain Knowledge+AI

Integrations

eGain Knowledge+AI

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LinuxMagic

Website

www.magicmail.com

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/email-management-software/

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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