VisNetic MailFlow Description
Many organizations realize the importance of providing excellent service and support to customers, but struggle with identifying and implementing practical, affordable technologies that deliver these benefits. VisNetic MailFlow, whether it is hosted or on-premises, is the best way to provide excellent customer service. VisNetic MailFlow is a dedicated email management system. VisNetic MailFlow assigns email from customers to the appropriate customer service agent or group, similar to how your company's telephone system routes inbound calls. VisNetic MailFlow, a simple, affordable email management system, is aimed at customer service departments or organizations that struggle to manage inbound emails, or improve email customer service standards. It provides the tools needed to capitalize on inbound emails and strengthen customer relationships. MailFlow integrates directly with 3CX and allows users to track call times, initiate calls, etc.