eGain Mail Description

eGain Mail stands out as a premier web-based solution for managing customer service emails, enabling organizations to efficiently handle substantial amounts of incoming emails and web forms. By ensuring that each customer inquiry is addressed quickly and with professionalism, your business can set itself apart from the competition through outstanding customer service. This proactive approach not only enhances customer satisfaction but also builds a strong reputation in the marketplace.

Pricing

Free Trial:
Yes

Integrations

Reviews

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Company Details

Company:
eGain
Year Founded:
1997
Headquarters:
United States
Website:
www.egain.com/products/email-management-software/

Media

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Product Details

Platforms
Web-Based
Windows
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

eGain Mail Features and Options

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Spam Blocker
Whitelisting / Blacklisting

eGain Mail User Reviews

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