Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LogRocket combines session replay and performance monitoring with product analytics, empowering software teams to create the perfect product experience.
Description
Record is the best tool to collect, investigate, and analyze user issues. Record is a collection of tools that are designed for customer-facing teams and R&D teams. It solves user problems in minutes and relies on only small, effective tier-1 support.
API Access
Has API
No
API Access
Has API
No
Integrations
Intercom
Yes
Zendesk
Yes
AccessOwl
Yes
Blocksi
Yes
Datadog
Yes
ElectroNeek
Yes
Jira
Yes
New Relic
Yes
Optimal UX
Yes
PathPilot
Yes
Integrations
Intercom
Yes
Zendesk
Yes
AccessOwl
No
Blocksi
No
Datadog
No
ElectroNeek
No
Jira
No
New Relic
No
Optimal UX
No
PathPilot
No
Pricing Details
$99/month
Developer - Free
Team - Starting at $99
Professional - Custom pricing
Team - Starting at $99
Professional - Custom pricing
Free Trial
Yes
Free Version
Yes
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LogRocket
Founded
2016
Country
Boston
Website
logrocket.com
Vendor Details
Company Name
Record
Founded
2022
Country
Israel
Website
torecord.it
Product Features
Bug Tracking
Backlog Management
No
Filtering
Yes
Issue Tracking
Yes
Release Management
No
Task Management
Yes
Ticket Management
Yes
Workflow Management
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
No
Remote Control
No
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
No
Surveys & Feedback
No