Alternatives to LogRocket

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

Extellio can be used to monitor, investigate, and improve user experience, conversions, and user journeys on online services and websites. Extellio offers GDPR-safe analytics and smart surveys, heatmaps and session recordings all in one place, connected to a powerful analytical engine. You can combine the different data sources to create very specific segments or funnels based on both survey and analytics data. This allows you to understand, follow and improve the user journeys that are important to you and your company. Combining behavioral and experience data provides deeper and more meaningful insights that can be used to make informed decisions.

Smartlook is a mobile analytics solution that helps websites and apps to understand the whys behind users' actions. It has helped over 300,000 companies of all sizes and industries. You can eliminate the guesswork and find real, actionable reasons. Smartlook offers a unique way to understand user behavior at the micro-level. Smartlook's always-on visitor recordings allow you to see every visitor on your website or app. Automatic event tracking allows you to track how and when your visitors do certain things. To see conversion rates and uncover why people are churning, you can create conversion funnels. Heatmaps for websites provide mass data about where people click, scroll and hover on your pages. Smartlook was ranked among the Top 100 Software Products in 2019 G2 Crowd Awards. It serves customers such as O2, Miele and Hyundai. It can also record Unity-engine games.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Pendo is a product-experience platform that helps software product managers deliver products that users love. Pendo allows product teams to answer questions such as "What features are customers using?" What features are they overlooking? Which ones are driving delight, and which are causing pain or confusion? These same insights allow you to quickly set up in-app messages and guides, as well as walkthroughs, without needing any programming. This will help users get the most out of your products. Pendo allows you to quickly identify the features and workflows that cause users pain and pleasure. You can then use the platform to guide users through these rough spots and encourage them to adopt the features that make them raving fans.

Mouseflow is a platform for behavior analytics. It's used by Product, Marketing, UX Design, Analytics teams to ensure high conversion rates and a great website experience. Mouseflow allows you to see your users' eyes through session recordings. You can also understand what is most important to them with heatmaps. Mouseflow is an innovative platform on the market that uses automatic friction detection to let you know which recordings you want to watch and avoid sampling across plans. Heatmaps can be created for all pages. You can filter them using multiple parameters.

The Deepest Digital Adoption Platform Chameleon is a sophisticated no-code platform for product success, empowering SaaS teams to build self-service user onboarding, feature adoption, and feedback collection. PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code. Increase activation with product tours, boost adoption with tooltips, get user feedback with surveys, and offer guidance with checklists. Simple to get started, but with deep configuration available • Use your own fonts • We automatically pull styles from your product • Adjust anything with custom CSS • Fine tune any element with your own custom CSS • Configure templates • Save templates to make it easy to build on-brand

Heap is an infrastructure that automates insight for all businesses. Heap is innovative and rich in features. It allows companies to automate user analytics, so they can concentrate on their core business. Core, Warehouses, Conversion, Enrichment and Conversion are all Heap products.

Plerdy – Multifunctional SaaS solution to improve conversions on websites. Heatmaps - We can see exactly where clicks took place on the website. All clicks are recorded and displayed in real-time. This allows you to see how users interact with the website. Popup smart forms - Create and display pop-up forms quickly on your website without the need for a designer or developer. Example: The popup form to collect leads from the website. Offer to users when they abandon shopping cart. - SEO-alerts: This tool continuously analyzes your website's SEO factors and sends you regular notifications about any changes. To determine what can be optimized, it checks keywords, titles and tags. This provides aggregated and on-page statistics that can be used to evaluate your web resource.

True digital adoption empowers users to keep up with technology. WalkMe's Digital Adoption Platform makes it easy to use any software, website or app. Our comprehensive solution analyses and automates processes, providing proactive, step-by–step guidance. Users can complete tasks quickly and easily with our comprehensive solution.

Record is the best tool to collect, investigate, and analyze user issues. Record is a collection of tools that are designed for customer-facing teams and R&D teams. It solves user problems in minutes and relies on only small, effective tier-1 support.

Learn to understand your customers. Create a better product. PostHog offers a complete product analytics UX. Analyze trends, funnels and retention. Event autocapture is the key to all of this. PostHog automatically captures events and user behavior within your mobile or web app. Know how traffic flows through your app. Know the pageviews, actions, and other information of every user on your website or app. Visualize product trends and retention. Analytics can help you understand your users and how to keep them coming back. Visualize how users navigate your website or app. Use metrics to determine what needs improvement. Release new features regularly without worrying about breaking existing changes. Rapidly test new ideas and roll them out to 10%, 20%, or 100% of your users. PostHog can easily be deployed in your cloud for easy adoption and onboarding. PostHog is designed to scale. This includes our open core pricing model. PostHog can manage your deployment on your infrastructure.

Reactflow can playback customer activity recordings as a video. You can view, compile heatmaps, funnel analytics, bug reports, console logs, and give feedbacks. This helps you to understand customer pain points and solve them. Free. Each user's Heatmap and Recording can be used to improve the user experience, interface and user journey. It can be used to identify and fix 404 errors as well as debug errors. To provide the best experience, call to action buttons can also be improved. What makes visitors abandon their carts or leave? Reactflow lets you see exactly what your visitors are doing on your website. It also allows you to identify what needs to change. Session replay can be used to record visitor activity and interaction on your website. Reactflow provides you with actual session activity, which is a far cry from traditional web stats and plugins that show you the path of your visitors.

Learn more at TWIPLA.com. 𝗧𝗛𝗘 𝗖𝗢𝗠𝗣𝗟𝗘𝗧𝗘 𝗪𝗘𝗕𝗦𝗜𝗧𝗘 𝗜𝗡𝗧𝗘𝗟𝗟𝗜𝗚𝗘𝗡𝗖𝗘 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠 Finally get the full web analytics picture - no consent needed. Losing trackable data due to missing consent was a major challenge for businesses but we’ve solved it. • Real-time analysis of your web presence - complete site KPIs without sampling or reporting delays • Features include heatmaps, session replays, funnels, eCommerce analytics, and a survey tool • Adopt a cookieless suite that respects all data protection laws, including CCPA, GDPR, and ePrivacy Choose a platform that provides all the guidance you need to optimize web performance and get the most out of your data. Go privacy-perfect and see 100% of traffic - 4x more than alternatives, with no cookie banner required. Use intuitive behavior analytics to map the full visitor journey, from channel of origin to where they go after leaving your site. Find custom dashboards, event tracking, and advanced segmentation that tailor functionality to your needs. Get started today and have all the collaborative tools for customer experience analytics and conversion rate optimization.

It is impossible to review every replay session in detail. Decibel's AI does. DXS®, the most advanced algorithm for optimizing digital experience, is your tool. DXS® is the world's most powerful brain for optimizing digital experiences. Instantly get the insights you need for radically increasing online conversion, engagement, customer loyalty. Decibel's DXS®, which has been working for years on high-traffic sites, crunches billions upon billions of digital experiences every month to provide unparalleled insight. Decibel immediately applies its intelligence to your website, showing you trends in user frustration, engagement, scoring, and surfacing poor experiences. Deep, powerful visualizations allow you to see your users in their shoes and help prioritize improvements with your team. Decibel enriches your favorite tools by providing data about digital experiences' quality.

BugReplay is a time machine that helps you find bugs. The browser extension creates a screencast of user actions, synced with developer console logs and network traffic. This allows you to quickly diagnose and fix bugs. BugReplay is available for Chrome, Firefox Safari, Edge, Edge, and Opera. It is also available as an iOS mobile app.

Without understanding your customers, how can you better serve them than your competitors? The world's most trusted and reliable behavioral analytics engine helps businesses create a digital footprint that engages customers and keeps them coming back. Experience Analytics (Tealeaf), an AI-powered behavioral analysis product, helps marketers and app owners create a digital environment that customers love. Analyze customer behavior and optimize your digital channels by visualizing web and mobile interactions.Leverage AI to solve abandonment. AI-powered anomaly detection saves time and alerts you to customer problems in your digital world. You can capitalize on opportunities and quickly correct any errors. Experience Analytics (Tealeaf), which identifies abnormal performance, both good and bad, will immediately tell you along with the "why", (top contributing factors to spikes or dips).

Conversion Optimization and Personalization Platform. To increase conversions, you can measure key website metrics and understand your visitors' online behavior. PageSense offers a wide range of tools to help you understand your website's performance, understand why visitors behave in a certain way, and what it takes to convert visitors into customers. You can test, learn, optimize, then repeat. Are you still stuck in the top-vs-bottom fold debate? You can A/B test to find the best solution for your business. You can experiment with different page layouts, elements, images, text, colors, and many other options. Integration with Zoho and other third-party applications is as easy as clicking a button. Get a single view of all your website data to make better marketing decisions. Start making data-driven business decisions.

Inspectlet records videos of visitors using your site. This allows you to see every action they take. You can see every mouse click, scroll, click, keypress, and mouse movement on your site. You won't need to wonder again how people use your site. You can see exactly what users are searching for and how they use your website. You can increase your conversion rate by understanding their mindset. Find out where visitors are confused and what is grabbing their attention. Inspectlet's advanced filtering capabilities will allow you to locate exactly the visitors that you are interested in watching. You can find videos of AdWords visitors who bought something on your website by selecting a few checkboxes. Our funnel analysis tool will show you recordings of people who added items to their cart but did not proceed to checkout. You can cut and dice your data as you wish.

NamLabs Technologies is a software business formed in 2014 in India that publishes a software suite called Atatus. Atatus is a SaaS Software & a unified monitoring solution that includes providing a demo. Atatus is Application Performance Management software, including features such as full transaction diagnostics, performance control, Root-Cause diagnosis, server performance, and trace individual transactions. Our other products include Real-User Monitoring, Synthetic Monitoring, Infrastructure Monitoring, and API Analytics. Guaranteed 24*7 Customer Support.

Contentsquare's digital analytics cloud for customer behavior helps companies to understand and implement strategies that will help them achieve more success. Conventional web analytics do not give you the whole picture. Traditional tools can be difficult to use and even more difficult to interpret, providing data that only specialists can understand. We make it easy. It's easy to see how customers use your website or app with our intuitive visual reporting. Contentsquare automatically highlights your most pressing issues and opportunities. It's like having a team of analysts to analyze your data and give you a smarter list. Identify the most important UX issues that are costing your online customers and prioritize them. Watch the exact sessions that cause friction and errors. Identify and prioritize errors based on revenue impact.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

UXCam is a market leader in app analytics. It empowers mobile teams with high-fidelity, contextual and fast insights. UXCam is a market leader in app analytics, providing mobile teams with high-fidelity, contextual and fast insights. To uncover patterns in app usage, record, analyze and share sessions. Find out the "why" behind user behavior. Qualitative insights can be derived from app metrics. Replay sessions with custom events You can create event-based funnels. Zoom in on specific funnel segments. Get a complete view of how users interact with and navigate through your app. Identify UX problems and drop-off points. Identify and fix design issues within your app. Discover how users interact with each screen. To reduce churn and increase retention, continuously improve UX. Identify and fix app crashes, bugs, and UI freezes. Export technical logs to share with other teams. This will ensure smooth release cycles.

Quantum Metric provides the empathy and experience data that you need to place people at the center of your products. Machine learning allows you to automate the identification and resolution of technical issues as well as confusing user experiences in real-time. You can easily communicate with your customer and resolve problems with detailed session replay. Even if you're just browsing your site, powerful UX analysis is simple to use and draws insights from. Teams can combine qualitative and quantitative data on one platform to make data-backed design decisions.

Countly, a product analytics tool and innovation enabler, helps organizations track product performance, user journeys, and behavior across mobile, desktop, and web applications. It ensures privacy by design and allows organizations to innovate and improve their products to deliver personalized and customized customer experiences and meet key business goals. You can track, measure, and then take action - all from within Countly.

The Glassbox digital analytics platform provides cutting-edge digital capabilities that allow you to create better user experiences to drive your business growth. It's more important than ever for businesses to ensure that their mobile apps and websites work well and provide great user experiences. They must also use the data generated by their business to analyze every user session and personalize customer journeys to drive engagement. Engineers need performance analytics in order to measure reliability. Product managers need to know how to increase engagement and conversion rates. Customer service representatives want to know the root cause of an issue so that they can resolve users' problems.

UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs. With fast and comprehensive analytics of UserX, companies can easily identify areas of improvement and unlock new growth opportunities. The platform is designed to help brands understand user behavior, track essential metrics, and optimize app's performance.

Kaption is the most trusted AI-first feedback and analytics tool for digital marketers. Get the insights you need for optimizing your digital experience and moving your business forward. You can eliminate guesswork, understand why it happens, then iterate much faster. The best way to convince is to see things through the eyes of your customers. How do they use your website? Kaption allows you to visualize your user's journey, and any bumps along it. Good information is the key to excellence. You can be either lucky or wrong without data. You should focus your efforts on conversion and monitoring tools. Heatmap analytics for free to see how each element affects user behavior and user engagement on your site. Smart metadata allows you to see where users are stuck and helps you increase conversion rates.

SessionStack uses cutting-edge session recording technology empowered by AI to form a Digital Experience Analytics platform. This platform aids e-commerce businesses in pinpointing customer obstacles, drop-off points, and untapped conversion prospects. The platform's insights speed up the optimization of the overall user experience by leveraging data-driven optimization of conversion rates. Our proprietary machine-learning models cater perfectly to e-commerce decision-makers aiming for revenue maximization. SessionStackAI combines qualitative and quantitative user data to fuel a comprehensive overview of website or mobile app interactions. With its auto-capture features and extensive retrospective data, the platform ensures a thorough analysis, detecting any friction points or new conversion possibilities in real-time.

Seeing what's happening on your website or apps can help you accelerate growth. Kissmetrics is ideal for SaaS product or marketing teams. We provide the information you need in order to acquire qualified prospects, convert more trial customers into paying customers, and decrease churn. Kissmetrics is also suitable for ecommerce product marketing and product teams. We provide the information you need in order to optimize your checkout funnel, convert loyalists into customers, and increase your customer's lifetime value.

UserIQ was founded in 2014 to help businesses realize the full benefits of customer success. It provides teams with the product intelligence and customer insights needed to fight churn and grow their account. It also aligns the business around the users' needs. UserIQ empowers CS departments to focus on users' goals and allows them to be a part of all departments. Our platform makes customer success a business mindset and not a function.

Adora is an advanced platform that provides real-time insights into user interactions, offering a complete visual representation of the product experience. It automatically maps live product screens, capturing user journeys, actions, and behaviors to help teams understand and optimize their interfaces. Key features include Automated Journey Maps, Session Replays, Visual Analytics, Living Product Docs, and a Wayback Machine, all designed to enhance product decision-making. Seamlessly integrating with tools like Notion and Confluence, Adora ensures that product documentation stays accurate and up to date. With SOC2 certification, it prioritizes security and privacy, making it a trusted solution for teams looking to refine and improve their user experience.

CUX in nutshell: ✔ User Behavior Analysis ✔ Experience Metrics ✔ Goal-Oriented Analysis ✔ Conversion Waterfalls ✔ Entire Visits Recording ✔ Heatmaps ✔ Pre-analysis & Alerts ✔ Auto-capture Events ✔ Retroactive Analysis ✔ 100% GDPR-compliant ✔ Data stored in EOG ✔ SSL secured

VWO Insights uses session recordings, heatmaps and on-page surveys to identify problem areas in visitors' experiences. So you can fix what's wrong. Make the good stuff even more enjoyable. Funnels can help you find conversion leaks and dive into the reasons behind visitor drop-off using heatmaps, recordings, and heatmaps. You can create complex segments using advanced segmentation and bracketing logic to filter your funnel reports and uncover new visitor segments. You notice a drop-off in the number of visitors from one stage to the next? You want to find out why the visitor didn't submit the form. With a single click, you can view session recordings of visitors who have dropped off at a specific stage. VWO recordings are available at all times. This allows you to understand the friction points within a buyer, avatar, and persona journey. You can easily identify growth opportunities and test with this segment.

LiveSession allows you to analyze users' behavior, improve UX and find bugs. You can also increase conversion rates through session replays and event-based product analysis. Visualization of the most popular sections of your website will allow you to increase the number and frequency of actions. Console logs can be used to identify and fix errors that cause irritation for users. This will also help you lower conversion rates. To better reflect the user's experience, send product-specific events using our Javascript API. To create a single source for truth, enrich user sessions. You can analyze the journeys of your customers to purchase by organizing their paths into funnels.

Woopra is a Customer Journey Analytics platform that helps companies understand, analyze and retain customers. The platform is designed for optimization and growth across the entire customer lifecycle. The platform uses individual-level data to generate aggregate analytics reports that provide full lifecycle insights and bridge departmental gaps. Woopra's proprietary tracking technology tracks your usage across your website and mobile apps. The platform also offers 51+ integrations with partners like Salesforce, Marketo and Intercom. This allows you to seamlessly unify disparate data points across tools or teams.

Optimize your website and customer service. UserReplay allows you to quickly identify where customers are having problems and help them resolve them. A customer experience platform that integrates machine learning and machine learning. You can replay sessions in high-quality and get a lot of information about each session. Flexible, real-time data dashboards that are tailored to each team's workflow. Segments powered by machine learning group together your most important sessions. UserReplay's intelligent dashboards and segments help you identify the issues that are affecting your revenue. Every member of your digital team can be empowered and notified with personalized, real-time revenue-at risk alerts via their preferred platform. Notify your CRO and marketing team if conversions drop on mobile devices. Alert your category manager and the development teams if you find new broken links. If your personal CX Score falls, alert your Head of Ecommerce and Customer Service teams.

Product Usage Analytics to Make Smarter, Faster Strategy Decisions and Roadmap Decisions. Usage Intelligence (formerly Revulytics), helps you make better decisions, whether you are defining new features or optimizing existing product functionality. Analyze actual product usage metrics to understand user interaction and engagement with your software. Also, analyze your install base to create a data-driven strategy that will guide you in making pricing, pricing, and sunsetting decisions. Analytics can help you make better product management decisions. Developer teams can use technical and environment data to gain insight into infrastructure and support requirements. Usage Intelligence is the first solution for software usage analytics. It provides deep insight into application usage. Find out which features are most used.

Squeaky's future-proof analytical suite allows you to capture up to 60% more data that legacy tools, while keeping customer privacy first. To make better business decisions, you can use context-rich customer data to gain insights and information. To understand why visitors convert and how to help them succeed, analyze and segment your traffic. You can provide faster and more effective customer service by hearing the problems of your customers firsthand. Squeaky places data at the core of how you understand your customers and improve their experience. Our advanced filtering allows you to segment and highlight the most relevant customer recordings, so there's no need for hours of recording data. Use precise and meaningful data to monitor site performance and make informed decisions. You can track your customers' sentiment and NPS® 24/7. Heatmap data can be used to provide the best content and most user-friendly interfaces to your customers.

Simple and friendly analytics. Track your user's journey, replay sessions and collect heatmaps. Ever feel overwhelmed by the amount of information you have in front of your eyes and not know what it all means? We provide a simple interface and easy-to-understand analytics. Understanding your visitors is crucial to improving your website. Without revealing their privacy, you can check each visitor's journey and what they do on your website. Get a clear view of the pages your visitors access on your site. Get to know your team and discuss real-time recordings. Want to see real-time data in real time? You can see how many users are online, what devices are most popular, and which pages are most visited. You can change the way your assets are tracked forever. This platform allows you to manage your assets and team with ease. Good and attractive analytics.

You can embed custom-developed insights into your apps, such as recommendation engines and sentiment analysis, anomaly detection and fraud detection. In addition to receiving user engagement analytics, you will also receive product analytics for your teams and customers. Qualetics' multi-tenant interface secures advanced analytics and allows for collaboration between your team members and customers. They can view, analyze, share and export valuable insights in real time. Qualetics' AIMS collects multi-dimensional data from your apps in real time, enabling advanced analytics and AI-based outcomes. Our proprietary page rank algorithm and error ranking algorithm provide a quality index for your product. This includes breakdowns that tell you how often errors occur, how severe they are, and how many people are affected. Qualetics will give you an assessment of how your application performs.

Get user insights delivered quickly to elevate your product beyond analytics. Capture insights based on specific user cohorts, based on their characteristics and actions in your product. Sprig's full platform allows you to learn from users at every stage of the product development process. Record clips of user sessions along with their feedback in the product. Find and fix pain points in your core flow before they become a problem. Learn what your most powerful users love, dislike, and want next for your product. Learn how to reduce churn by identifying the user behavior patterns.

Webmaxy Analyzer is a user behavior analytical tool that provides an in-depth analysis of your website visitors. You get various functionalities, like session replays, heatmaps, form analysis, surveys & polls, funnel view, and user insights. By analyzing qualitative data, you can understand your customers better and improve your website conversion rate. With Webmaxy Analyzer, you can make data-driven decisions and refine your business strategies accordingly. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decision. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates. Top Features- Behavior Analytics Session Replay Heatmap Form Analyzer User Insight

Without being overwhelmed by numbers, you can understand how visitors actually experience your site. Traditional web analytics tools allow you to analyze traffic data. Hotjar can show you the real behavior of your users on your site. But numbers alone won't tell you. Track Customer Satisfaction, Net Promoter Score (NPS®, & Voice Of Customer (VOC). Session Recordings can help you eliminate guesswork and show how customers are using your product. Empathize with your users to see where they are stuck. Take a look at user behavior and ask the right questions. Hotjar works on all major platforms. Visualize behavior – Understand what users want, need, and do on your website by visualizing their clicks, taps, and scrolling behavior. These are the strongest indicators of visitor motivation. You can see what your users see.

Gainsight PX allows you to understand how users use your product, collect feedback and create in-app engagements such as walkthroughs and guides to encourage adoption and onboarding. Visualize how users move through your product. Identify the key areas that are most frequently dropped or where there is low usage of a particular feature or module. Determine which features are associated with high user satisfaction, long-term retention, and high user satisfaction. Analyze the adoption and retention of specific user segments or attributes. In-product engagement can be used to onboard users and drive them to key features. In-app guides can be created to guide users through product setup and highlight core features. Use tooltips, guides, and hotspots for activating new or less-known features. You can create highly personalized engagement experiences by using user characteristics like role, geography, product history, and other factors.

Create products that lead to outcomes Amplitude is a product intelligence platform that helps teams engage, convert, and retain customers. Amplitude is a tool that helps teams build digital products. It allows them to better understand customer behavior, deliver better experiences, and retain more customers. Get a better understanding of your customers' experiences with your digital products. Teams can ship faster, measure impact and visualize user journeys. Personalize product experiences to increase engagement, conversion, loyalty. Product intelligence provides teams with the data and insights they need in order to create great product experiences. It can also be done at scale. Self-service analytics can be used to analyze what happens and why. To make quick changes, align on decisions and integrate your existing workflows and tech stack.

UXPressia is an all-in-one online solution for understanding customer, user, buyer, and employee experience, engaging teams, and driving successful digital transformation. Visualize your customer journeys, create personas, and impact maps, analyze touchpoints in multi-channel interactions, and invite teammates to collaborate with you in real-time. Identify relations between your mapping initiatives, and set up a team library for the team to store and reuse components and files to achieve consistency across all projects. Export designer-quality maps and personas and present them right from your browser online. Use one of 120+ ready-to-go templates for 10+ industries to start working on your project in no time. Training video & demo sessions on request | Help Center | Free guide and other materials, live events on personas and journey mapping | Support | Per-contributor price (Viewers are free of charge).

Rethink your Employee Training Program. A step-by-step, personalized online training program will help you train your employees. You can lower your training costs and increase your employees' productivity. Employee training is more effective when it's simple and engaging. You can guide and support each employee in real-time by creating a customized training plan. Reduce Training Time and Costs - Transform your corporate training from face-to-face to online, engaging training. This will also reduce training costs. You can measure and analyze your training program online. Get feedback and status updates at every stage. With each training walkthrough, you can access aggregated analytics.

Digital analytics platform for customer engagement and enterprise-level digital analytics that can help you improve every customer interaction and provide better customer service using data-driven insights. Enhance and understand every customer interaction. Real-time actions Start delivering a better experience. You can automatically collect customer behavior data across all channels from day one - without any custom development. Each customer interaction can be viewed under a single customer profile. Visual dashboards allow you to analyze customer journeys and tracks. Deep dive into the reasons behind with Dataroid's data lake and out-of-the-box analytics reporting. Real-time engagement metrics can be used to improve your communication. Dataroid allows you to better understand your customers, improve digital product experience, and drive customer retention.