Screendesk Description

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

Pricing

Pricing Starts At:
$8/month/user
Free Version:
Yes
Free Trial:
Yes

Integrations

Reviews

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features
design
support

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Company Details

Company:
Screendesk
Year Founded:
2022
Headquarters:
United Kingdom
Website:
screendesk.io

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Screendesk Features and Options

Screendesk User Reviews

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