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Description
Managing properties should be a seamless process. Whether it's handling new bookings, generating reports, monitoring guest information, or keeping track of housekeeping and maintenance duties, the software you choose ought to streamline operations and enhance the guest experience above all else. This is the inspiration behind Lodgical Solution®. Crafted by industry veterans who are deeply invested in hospitality, we aimed to develop a solution that not only fulfills our business requirements but also simplifies the task of creating memorable guest experiences. As hoteliers ourselves, we recognize your essential needs and the critical data you require at a moment’s notice, and we've designed our software with that in mind. This approach allows you to dedicate your attention to your guests, ensuring they receive the finest experience possible. With Lodgical Solution, you can customize stays to meet individual guest preferences, and since it's accessible on any device, it provides robust capabilities for managing your operations and data efficiently. Additionally, our commitment to innovation means that we're continually enhancing our software to better serve your evolving needs.
Description
ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.
API Access
Has API
API Access
Has API
Integrations
HotelAppz
IDeaS G3 RMS
MyForecast
Oaky
Seekom
Shogo
Storable Newbook
Tripadvisor
Wave RMS
Integrations
HotelAppz
IDeaS G3 RMS
MyForecast
Oaky
Seekom
Shogo
Storable Newbook
Tripadvisor
Wave RMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bay Lakes Information Systems
Founded
1984
Country
United States
Website
baylakesis.com
Vendor Details
Company Name
Review Rank
Founded
2008
Country
Spain
Website
www.reviewpro.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
