Compare Live Assist for Microsoft Dynamics 365 vs. Workado in 2025

Live Assist for Microsoft Dynamics 365

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Description

Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.

Description

Stop suffering from declines in search rankings caused by content decay and sluggish page loading speeds. The Workado web application enables you to identify which pages and posts have experienced a drop in rankings over time, allowing you to effectively refresh that content. Additionally, it provides a comprehensive view of page speed issues across your entire website in one glance. You will receive ongoing reports that monitor these metrics, ensuring you remain informed about your website's performance. Instead of being trapped in a relentless cycle of content creation, you can achieve faster results by updating older content that has lost its keyword rankings. The reports will highlight content that has gradually lost traffic, so you can take action promptly. You won't need to meticulously check each page for load times anymore, nor will you have to wait months to discover that a previous plugin installation or website modification has significantly impacted your page speed—thereby harming your rankings and traffic. With this tool, you can quickly identify content and page speed problems and receive alerts when new issues emerge, thanks to its continuous reporting feature. This proactive approach ultimately helps maintain your website's performance and visibility in search results.