Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The evolving landscape of workforce management presents new challenges that require innovative solutions. Traditional methods like manual spreadsheets and outdated software are no longer sufficient to meet contemporary demands. Enter the Legion WFM platform, an AI-driven and cloud-based solution that offers an advanced and user-friendly experience that employees appreciate. By modernizing the way employees interact with management tools, Legion WFM enhances workforce optimization. Utilizing machine learning technology, it generates highly precise demand predictions that ensure ideal staffing levels; its automated labor forecasts boast an impressive 98% accuracy rate. The platform forecasts business demand through various metrics, such as revenue, transaction counts, and customer foot traffic, incorporating your specific labor model and staffing guidelines. With fully-automated forecasts that continuously adapt and learn from vast amounts of data, Legion WFM not only boosts employee satisfaction but also aids in attracting and retaining customers. By enhancing workforce productivity and engaging staff with its intuitive tools, Legion WFM automates labor management, allowing you to concentrate on providing exceptional service to your clientele. Ultimately, choosing Legion WFM empowers businesses to thrive in a competitive environment.

Description

Our workforce management suite enables your organization to effectively utilize its valuable resources in a more focused, cost-effective, and employee-centric way, while minimizing the manual and labor-intensive aspects of administrative tasks. Service centers of various sizes across more than 15 countries rely on our opcycWFM software to efficiently manage, plan, and control employee deployment, even in complex situations, while prioritizing employee needs and preferences. opcycWFM supports your planning, monitoring, and personnel processes comprehensively. This all-encompassing workforce management solution enables you to navigate the daily operational cycle intelligently without necessitating extensive adjustments, as it is uniquely configurable. If you want a workforce management provider that truly understands your needs on a daily basis, opcycWFM is the solution you should choose. With its intuitive design and robust features, it stands out as the ideal choice for organizations aiming for efficiency and employee satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP GlobalView Yes 
Agilysys InfoGenesis Yes 
BambooHR Yes 
Gusto Yes 
Looker Yes 
NorthStar Yes 
Oracle Cloud Infrastructure Yes 
Paylocity Yes 
Revel Digital Yes 
SAP Cloud Platform Yes 
Snowflake Yes 
Square Card Reader Yes 
Vibe HCM Yes 
Workato Yes 
Workday Extend Yes 

Integrations

ADP GlobalView No 
Agilysys InfoGenesis No 
BambooHR No 
Gusto No 
Looker No 
NorthStar No 
Oracle Cloud Infrastructure No 
Paylocity No 
Revel Digital No 
SAP Cloud Platform No 
Snowflake No 
Square Card Reader No 
Vibe HCM No 
Workato No 
Workday Extend No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5.95 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Legion

Founded

2016

Country

United States

Website

legion.co

Vendor Details

Company Name

opcyc GmbH

Founded

2011

Country

Germany

Website

opcyc.de/opcyc/de/

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Legal Calendar

Case Defined Timekeepers No 
Completion Tracking No 
Conflict Management No 
Multi-Office No 
Reminders No 
Rules-Based Scheduling No 
Staff Calendar No 
Status Tracking No 
Task Management No 

Scheduling

Alerts/Notifications No 
Appointment Scheduling No 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling No 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling No 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

Time Clock

Biometric Recognition No 
Hourly Employee Tracking No 
Messaging No 
Mobile Access No 
Online Punch Card No 
Payroll Management Yes 
Punch card No 
Reporting/Analytics Yes 
Salaried Employee Tracking No 
Sick Leave Tracking No 
Vacation / Leave Tracking No 
Workstation Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Alternatives

Crew Reviews

Crew

Spearamus

Alternatives

AgencyWeb IWM Reviews

AgencyWeb IWM

Orion Communications
WorkForce Suite Reviews

WorkForce Suite

WorkForce Software
WorkforceHub Reviews

WorkforceHub

Swipeclock