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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Knowledge Base Manager Pro is an innovative web-based system designed to streamline and enhance the processes involved in knowledge sharing, creation, storage, retrieval, transfer, and application within organizations. This software solution aims to improve customer service, reduce support costs, assist employees in locating vital information more efficiently, enhance decision-making, boost employee productivity, and maintain the integrity of business knowledge. No matter the terminology—be it form builder, form creator, or form generator—you've found the perfect solution! The Form Maker Pro stands out as an exceptional web application for crafting attractive and functional website forms. With its user-friendly and robust interface, you can effortlessly design custom web forms and integrate them into your site, making the process quicker and simpler than ever before. Users can enjoy a seamless experience as they create forms tailored to their specific needs.

Description

MindTouch is a robust knowledge management solution powered by AI, aimed at improving customer self-service, assisting agents, and enhancing the overall customer experience. This platform allows businesses to create, manage, and distribute personalized, consistent content through multiple channels, such as websites, support portals, and CRM applications. Noteworthy features encompass advanced search functionality, tailored content delivery, access control mechanisms, and seamless integration with platforms such as Salesforce and ServiceNow. In addition to supporting content in multiple languages, it provides analytics tools to refine the effectiveness of the knowledge base. By serving as a centralized information hub, MindTouch significantly lowers support costs, boosts customer satisfaction, and enhances operational efficiency, ultimately leading to a more streamlined service experience for users. Its ability to adapt to various organizational needs makes it an invaluable asset for businesses striving to provide exceptional customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Five9
Indent
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
Salesforce Experience Cloud
Salesforce Service Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory

Integrations

Five9
Indent
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
Salesforce Experience Cloud
Salesforce Service Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory

Pricing Details

$196 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Web-Site-Scripts.com

Founded

2001

Country

Ukraine

Website

www.web-site-scripts.com

Vendor Details

Company Name

MindTouch

Founded

2005

Country

United States

Website

www.mindtouch.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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