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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.

Description

Enhance team collaboration effortlessly through the use of shared inboxes. By establishing common inboxes for your teams, you create a transparent workspace that fosters comfort and clarity in communication. Always stay updated on your team's activities, ensuring no detail slips through the cracks. Link your team's email addresses to these shared inboxes, allowing all members added to the inbox to view each conversation. TeamInbox provides the essential tools for effective collaboration, consolidating everything in one convenient location. Engage in simultaneous discussions regarding intricate conversations, enabling your team to deliver accurate responses consistently. There’s nothing quite like the satisfaction of an empty inbox. You can assign threads to specific individuals, archive them once responses are finalized, or snooze less urgent threads, maintaining an organized workspace. With clearly designated owners for each thread, team members can easily see who is accountable for what tasks, minimizing the risk of duplicate efforts. Eliminate the hassle of toggling between various applications by directing all communications to TeamInbox to enhance efficiency and coherence. Embrace a more streamlined approach to teamwork and watch productivity soar.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Google Workspace
Mail360
Shopify
Zapier
Zoho Directory
Zoho Mail

Integrations

Gmail
Google Workspace
Mail360
Shopify
Zapier
Zoho Directory
Zoho Mail

Pricing Details

$8 per user per month
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Keeping

Founded

2019

Country

Brookyn, NY

Website

www.keeping.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/teaminbox/

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Alternatives

Alternatives

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