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Description
KePSLA works in partnership with hotels and the hospitality sector to provide guest feedback solutions, social listen tools, deep guest analytics, competition watch, and guest analytics. Our solutions help our customers to better understand their customers and hyper personalize products and services. Our solution will provide a 60-day ROI guarantee and a tangible positive impact on your bottom line. Our solutions can be used to inspire, enhance travel experiences, and influence advocacy. Our Review Intelligence solution can help you power your business. Manage your online reputation, increase your reviews on the sites that matter most to you, dive into guest reviews, and understand the performance of your hotel by department.
Description
Management and Insights for Hotels and Vacation Rentals.
Reva consolidates your reviews from various platforms, encourages more five-star ratings, and allows you to respond to all feedback from a single interface.
In addition, Reva offers comprehensive dashboards, reporting, and actionable insights concerning your reviews.
Take control of your reviews; many properties find themselves overly reliant on OTAs at present, so it’s essential to preserve all of your valuable feedback.
Although responding to guest reviews can be a labor-intensive task, it is crucial for demonstrating professionalism and fostering brand loyalty. Reva’s 'Review Reply' feature utilizes AI technology to facilitate the creation and distribution of responses directly to OTAs, allowing you to automate the process and spend more time enhancing growth and guest satisfaction.
By centralizing all your reviews, you ensure that no feedback goes unnoticed, allowing you to engage with every guest. This approach not only helps you respond effectively but also enables you to derive insights by addressing recurring themes, whether they are positive or negative. In doing so, you can continually improve your offerings and elevate the overall guest experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KePSLA
Founded
2016
Country
India
Website
www.kepsla.com
Vendor Details
Company Name
Reva
Country
United States
Website
www.joinreva.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
