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Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
Description
Experience robust solutions for employee scheduling, leave management, time tracking, and payroll calculations tailored to your operational style, whether you run a small, medium, or large enterprise. Effortlessly assign employees to various shifts and locations without conflicts, ensuring swift communication regarding any changes. Oversee every aspect of the leave management cycle, from application to approval or rejection, while keeping tabs on leave balances and conducting insightful analyses. Monitor real-time activities throughout your employees' workdays for maximum efficiency. WorkSight Flow employs comprehensive rules and tools to guarantee precise compensation for all employees. Facilitate employee access to their schedules, time-off requests, and timecards through a self-service model that saves time for everyone involved. We recognize the challenges of locating solutions and pricing that align with your business's specific needs. That’s why we have developed a Workforce Management System that stands out from the rest, featuring adaptable functionality and a pricing structure that evolves with your requirements. Additionally, our system is designed with user-friendliness in mind, making it accessible and straightforward for all users. Embrace a more efficient way to manage your workforce and enhance productivity across your organization.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Vendor Details
Company Name
Resonance Software
Founded
1993
Website
www.worksight.net
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce