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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Intella serves as a comprehensive digital transformation platform for HR departments, leveraging ServiceNow to enhance service speed and efficiency, optimize workforce management, and streamline the employee experience from onboarding to retirement. Many organizations face challenges with disparate HCM tools, fragmented employee lifecycle processes, and cumbersome integrations that complicate and inflate the costs of HR service delivery. Intella effectively connects ServiceNow HRSD with isolated HCM systems by consolidating functions such as staffing, recruitment, talent management, learning and development, identity and access management, payroll assistance, and workforce planning into a unified platform. This integration enables HR teams to work more effectively, diminish workloads and expenses, automate various workflows, eradicate unnecessary manual tasks, and provide employees with a cohesive experience throughout their entire career journey. By utilizing Intella, organizations can create a more agile and responsive HR environment that adapts to changing workforce needs.

Description

Our workforce management suite enables your organization to effectively utilize its valuable resources in a more focused, cost-effective, and employee-centric way, while minimizing the manual and labor-intensive aspects of administrative tasks. Service centers of various sizes across more than 15 countries rely on our opcycWFM software to efficiently manage, plan, and control employee deployment, even in complex situations, while prioritizing employee needs and preferences. opcycWFM supports your planning, monitoring, and personnel processes comprehensively. This all-encompassing workforce management solution enables you to navigate the daily operational cycle intelligently without necessitating extensive adjustments, as it is uniquely configurable. If you want a workforce management provider that truly understands your needs on a daily basis, opcycWFM is the solution you should choose. With its intuitive design and robust features, it stands out as the ideal choice for organizations aiming for efficiency and employee satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ServiceNow

Integrations

ServiceNow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$5.95 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Advance Solutions Corp.

Founded

2008

Country

United States

Website

www.intellatalent.com

Vendor Details

Company Name

opcyc GmbH

Founded

2011

Country

Germany

Website

opcyc.de/opcyc/de/

Product Features

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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