Average Ratings 0 Ratings
Average Ratings 7 Ratings
Description
Insurance agents can maximize the customer's life-time value by helping them sell more policies and retain customers with digital insurance wallets, chatbots, and an agent portal. These features include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL – Analytics Dashboard, Renewal tracker and Deal Board, Email Integrations, Customer Chat, Reports. 3. CHATBOT – Agent Connect, AI Driven Quots
Description
Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge.
We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs.
Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product.
Is your team utilising Knowledge Centred Service (KCS)?
Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be.
It is based on user feedback and data analysis and serves as the backbone for user education.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Drift
No
Freshchat
No
Freshdesk
No
Freshpaint
No
Go Integrator Cara
Yes
Groove
No
Help Scout
No
Indent
No
Intercom
No
Maven AGI
No
Integrations
Drift
Yes
Freshchat
Yes
Freshdesk
Yes
Freshpaint
Yes
Go Integrator Cara
No
Groove
Yes
Help Scout
Yes
Indent
Yes
Intercom
Yes
Maven AGI
Yes
Pricing Details
$69per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$99.00
We offer tiered pricing based on your needs.
Startups to Enterprise.
Need higher volume, SLA's or custom terms?
Startups to Enterprise.
Need higher volume, SLA's or custom terms?
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
InsuredMine
Founded
2017
Country
United States
Website
www.insuredmine.com
Vendor Details
Company Name
elevio
Founded
2015
Country
Australia
Website
elev.io
Product Features
Commercial Insurance
Billing & Invoicing
No
Broker / Agent Portal
Yes
Claims Management
No
Commission Management
No
Customer Portal
Yes
Document Management
Yes
Insurance Rating
No
Policy Management
Yes
Quote Management
No
Reinsurance Administration
No
Risk Assessment
No
Underwriting Management
No
Content Marketing
Audience Targeting
Yes
Brand Management
Yes
Campaign Management
Yes
Categorization / Grouping
Yes
Conversion Tracking
Yes
Distribution Management
Yes
Editorial Calendar
No
Multi-Channel Publishing
No
Publish Scheduling
No
SEO Management
No
Social Media Management
No
Video Management
No
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
No
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
No
Drip Campaigns
Yes
Dynamic Content
No
Event Triggered Email
No
Image Library
No
Landing Pages/Web Forms
No
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes
Insurance Agency Management
Claims Management
Yes
Commission Management
No
Contact Management
Yes
Document Management
Yes
Insurance Rating
No
Life & Health
Yes
Policy Management
Yes
Property & Casualty
Yes
Quote Management
Yes
Insurance Policy
Cancellation Tracking
Yes
Claims Tracking
Yes
Policy Generation
No
Policy Issuance
No
Policy Processing
No
Quotes / Estimates
Yes
Rating Engine
No
Reinstatement Tracking
No
Reinsurance Administration
No
Renewal Management
Yes
Underwriting Management
No
Insurance Underwriting and Rating
Broker / Agent Portal
Yes
Carrier Upload
No
Commercial Lines
No
Comparative Insurance Rating
No
Customer Portal
Yes
For Casualty Insurance
Yes
For Health / Medical Insurance
No
For Life Insurance
Yes
For Personal Insurance
Yes
Multi-State
Yes
Multiple Line Rating
No
P&C Insurance
Billing & Invoicing
Yes
Broker / Agent Portal
Yes
Claims Management
Yes
Commission Management
Yes
Customer Portal
Yes
Document Management
Yes
Insurance Rating
No
Marketing Automation
Yes
Policy Management
Yes
Quote Management
Yes
Reinsurance Administration
No
Underwriting Management
No
Product Features
Content Management
Audio Content
Yes
Customizable Templates
No
Document Indexing
No
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
Yes
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
Yes
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
No
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No