Jenesis Agency Management Reviews

Summary: I use Jenesis everyday. I can even access it with my phone. My overall experience is amazing! All ways there when I need it.

Positive: Fast and easy to use.
Downloading information is fast.
Inputting customers information is easy and simple.

Negative: Sometimes there is glitches but Jenesis team always fixes it fast.

Summary: I have been using this system since I started in 2009. I would not have it any other way. Thanks, Jenesis

Positive: The ability to have customer information all in one place is extremely important when an agency is fully remote.

Negative: This is not applicable. If we have a minor issue, it is resolved immediately.

Summary: Great. Fantastic. Very pleased with all of the Jenesis team. Always goes the extra mile to make sure their customers are taken care of.

Positive: Everything. From the knowledgeable team to the ease of use. If there is anything they can do for you.....they will go the extra mile.

Negative: Like everything. Have nothing but good things to say about Jenesis. Always willing to go the extra mile to help assist their customers. Will always recommend Jenesis to anyone.

Summary: I definitely recommend this to anyone looking for a place to organize their clients! It's easy for everyone in the office to pick up and is a valuable tool to have.

Positive: Jenesis keeps all of our clients in one place, so we can work from any office (or home) and access them in one place. It's easy to use and keeps all the info we need for our clients.

Negative: There are occasionally macro errors, but tech support is great at helping. Super friendly and fast!

Summary: Overall, I would whole heartedly recommend this software to any agency who is either struggling or frustrated with their current AMS. I am very happy with the product.

Positive: That platform is extremely easy to use and learn. The training staff are very patient and simply amazing. This is the best decision I made for my AMS.

Negative: Looking forward to merging my office outlook email with the service.

Summary: Overall this is a great system, the system we had before was not very practical and took a few days to learn. This system we had down within a day and we love it.

Positive: It was very easy to learn. The staff communicated with us very well and made learning this system FLAWLESS. I am so glad we made the switch!

Negative: There isn't really much to say that is bad about this system. Some of our policy numbers didn't come over correctly but thats a simple fix.

Summary: We enjoy Jenesis in our office. There has been so kinks to work out but the staff is very easy to address any concerns with.

Positive: This system is very user friendly. The suspense feature is one of my favorites because it helps keep up with pending to-dos.

Negative: I feel like the calendar could be a little easier to use.

Summary: We use it for an everyday tool to help make things easy for everyone in the office. Great for communication with each other with the notes and follow ups.

Positive: It is very helpful to have everything at your finger tips when a customer is needing something. All in one spot to pull up and get thing completed quickly.

Negative: There is not a lot that I don't like about this company.

Summary: Excellent, this product is truly amazing. The way it works with you and your work flow for the day, is so organized. It allows us to take the best care of our clients and our agency.

Positive: We are so happy to be my moving to Jenesis. This product is extremely innovative, it offers many organized features that help track production, organize your day, and grow your agency.

Negative: None so far. Everything about it is outstanding. The more we learn the features, the more excited we are about switching.

Summary: I will be using the system daily the training process was easy and understanding . I would recommend it.

Positive: What I like about Jenesis was that it's easy to use and we are able to keep up with policies and also our renewals.

Negative: What I didn't like is that we still have to make payments through our main portal.

Summary: Overall, I like the software because it makes it easier to look up customers to see which company they are in when they come in to the office to make a payment.

Positive: I like the ease of using the functions for our insurance company. It makes it very easy to find customers when we have them come into the office to make their payments. It cuts down our time.

Negative: I don't like the many areas that are confined to administrators only. We have more than one office and it makes it hard if we can't correct a receipt, can't add companies, etc. There is just too many little things that have not been worked out properly.

Summary: Organization, ease of use, support. All excellent. Very pleased with Jenesis. Even support staff has been excellent!

Positive: Organization, ease of use, Acord forms (wonderful feature!), I can go on and on. Very pleased with Jenesis.

Negative: Wish notes feature was more prominent.
Wish we could print directly to media files.

Summary: Wonderful experience all around. Love knowing that support is only a phone call away , and the most pleasant customer service reps.

Positive: Love that their team is always ready to help, and always looking to make improvements!! Easy navigating.

Negative: Wish colors could be changed lol thats only because I look at it every day.

Summary: My overall experience have been great so far. We just started but it's been very helpful to us definitely with the reports

Positive: I love have easy the system is to learn and training is fantastic. I have used multiple systems and this one is great.

Negative: We have a problem with the list of coverage but the support team is working on this for us!

Summary: It has been a learning experience and I think that overall it is a good system and holds a lot of information.

Positive: The ease of finding clients, uploading media files, entering payments into the system and updating information.

Negative: The rating system is not as easy as the old Jenesis but learning how to work it.