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Average Ratings 5 Ratings

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support

Description

Build empowering online communities using Insightrix Communities, a premier software designed for brands and organizations aiming to collaborate with their customers or stakeholders. Insightrix Communities provides market researchers, communication experts, and engagement professionals with a comprehensive suite of tools tailored to meet their research and community consultation requirements. The platform boasts powerful online community management capabilities, tools for both quantitative and qualitative research, and an unparalleled user experience that stands out in the industry. Additionally, it fosters meaningful interactions that enhance customer loyalty and drive valuable insights for continuous improvement.

Description

Viber communities unite individuals around shared interests—join discussions on any subject that excites you. Our goal is to safeguard your privacy, allowing you to freely express yourself without worrying about what to share while using Viber. Whether it's a family gathering, a casual get-together, or a yoga session, everything can unfold via group chats, video calls, or voice communications. You can even retract messages sent in error, ensuring a smooth conversation experience for everyone involved. Engage with public groups that resonate with your interests, including brands and influencers alike. These communities represent a modern social landscape and are an exceptional way to connect with others. Imagine a group chat that accommodates limitless participants, enhanced administrative features, and fresh conversation tools. You can also make calls to any landline or mobile number globally, regardless of whether they are Viber users. Consider purchasing a Viber Out subscription to start making those international calls today! In this evolving digital age, Viber continues to innovate ways to foster connections among people worldwide.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AI Chatbot Support No 
AutoResponder No 
CS-Cart Free No 
Graphlogic GL Platform No 
Guestara No 
Jihosoft iPhone Data Recovery No 
Mobile Tracker Free No 
MyAlice No 
Noda Lite No 
Sinch Engage No 
Stackreaction No 
Targetings No 
Teletype No 
Transformify (TFY) No 
Upstream Grow No 
Whelp No 
XNSPY No 
XOR No 
Yellow.ai No 
tyntec No 

Integrations

AI Chatbot Support Yes 
AutoResponder Yes 
CS-Cart Free Yes 
Graphlogic GL Platform Yes 
Guestara Yes 
Jihosoft iPhone Data Recovery Yes 
Mobile Tracker Free Yes 
MyAlice Yes 
Noda Lite Yes 
Sinch Engage Yes 
Stackreaction Yes 
Targetings Yes 
Teletype Yes 
Transformify (TFY) Yes 
Upstream Grow Yes 
Whelp Yes 
XNSPY Yes 
XOR Yes 
Yellow.ai Yes 
tyntec Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Insightrix Research

Founded

2001

Country

Canada

Website

insightrixcommunities.com

Vendor Details

Company Name

Viber Media

Country

Luxembourg

Website

www.viber.com

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management No 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content Yes 

Market Research

Benchmarking No 
Compensation Management Yes 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management Yes 
Paper-Based No 
Phone-Based No 
Sample Management Yes 
Statistical Analysis Yes 
Survey Management Yes 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums Yes 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management Yes 
Website Management No 
White Label No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management No 
Video Content Yes 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages Yes 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages Yes 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

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